Production Supervisor

Overview

Production Supervisor - Miramar, FL

Supervise functions within the Specimen Processing department, which may include one or more of the following: Specimen Processing, Test in Question/Problem Resolution, Imaging/Microfilming. Responsible for overseeing the following activities, daily operations of Specimen Processing, all compliance training, training of personnel, monitoring Quality of the department(s), monitor and improve productivity.  Ensure maintenance of a safe, ergonomically sound, professional environment.  Know and understand all functions of the department. 

Pay Range: $58,700+ per year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.Benefits Information:We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical/Dental/Vision for FT employees who work 30+ hours 
• 15 PTO days first year
• Paid Holidays
• Annual Bonus Opportunity  
• 401(k) with matching contributions
• Variable compensation plan (AIP) bonus
• Employee Stock Purchase Plan (ESPP)
• Employee Assistance Program (EAP)
• Blueprint for Wellness
• Tuition Reimbursement for undergraduate and graduate programs for FT employees who work 30+ hours 
• Opportunities for career advancement  
• Training provided!

Responsibilities

• Responsible for daily operations of department which may include responsibility for Imaging/Microfilming, Test In Question and some Problem Resolution Client Service functions  
• Oversees safety, ergonomics, maintenance, and cleanliness of department (including upgrades, repairs, etc.) 
• Develops and implements Standard Operating Procedures for Specimen Processing in accordance with Quest Diagnostics guidelines 
• Reviews Specimen Processing Standard Operating Procedure Manual on a biannual basis and ensures departmental compliance. Identifies need for revisions and/or additional SOP’s as indicated 
• Where applicable, ensures all Federal, State & local licensure requirements are met, working with the QA and Medical Director’s offices 
• Ensures all documentation is complete and reviewed as required for internal and external inspection/audit 
• Ensures all employees meet Compliance Guidelines and Competency Testing. Ensures all employees receive adequate training and meet annual competency requirements 
• Monitors incoming workflow from Logistics and make necessary changes to ensure adequate supply of specimens to technical departments 
• May supervise packing and shipping of specimens to other laboratories, in accordance with IATA regulations 
• Ensures integrity of specimens sent to other facilities meet the criteria necessary to provide accurate and timely results 
• Monitors special handling of Jeopardized Clients, Hospital Clients and Vital Specimens to ensure there are no mishandled specimen(s)/patient requisitions 
• Demonstrates leadership skills in employee relations, scheduling, new employee onboarding, team meetings, coaching, performance management 
• Establishes and motivates a participative work environment that actively encourages and supports employee involvement.  
• Disseminates all essential information in a timely manner, using various forms of communication to all departmental staff. 
• May track/enter time/attendance of employees  
• Prepares month-end reports 
• Investigates/resolves and responds in a timely manner to internal and external customer issues appropriately and effectively 
• Prepares schedules for department employees, maintains adequate coverage for department 
• Oversees and ensure adequate supply inventory for the department 
• Ensures continuous process improvement and/or standardization initiatives are implemented in accordance with established deadlines 
• Participates in the interview, selection, and hiring of new employees 
• Responsible for coaching, development, supervision, and succession planning of staff  
• Monitors ongoing performance of employees; provides corrective action and counseling as required.  Prepares and administers annual performance reviews 
• Assists in ensuring fiscal responsibilities of the department