Associate Director, Data Operations & Strategy

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Data Analytics & Computational Sciences

Job Sub Function:

Multi-Family Data Analytics & Computational Sciences

Job Category:

People Leader

All Job Posting Locations:

Horsham, Pennsylvania, United States of America, Titusville, New Jersey, United States of America

Job Description:

Johnson & Johnson Innovative Medicine is searching for the best talent for an Associate Director, Data Operations & Strategy, located in Titusville, NJ or Horsham, PA.

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine

This is a hybrid role available in Titusville, NJ or Horsham, PA. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location to apply.

Purpose: The Associate Director, Data Operations & Strategy role is integral to building out, evolving, and upgrading J&J’s approach to delivering insights and analytics capabilities within the Innovative Medicine U.S. organization, with a focus on Neuroscience. This role requires strong leadership and proven ability to work across a broad range of key stakeholders and strategic partners to deliver a re-imagined data platform to support artificial intelligence, analytics and reporting across all engagement channels. The Associate Director will partner with a team of internal and external partners, including J&J technology services.

The Associate Director will also partner with procurement, internal StAT leadership, and vendor partners to ensure the platform operates within budget.

Responsible for the timely and accurate processing of syndicated and non-syndicated data from receipt to distribution of end products. Manage all business rules and gain consensus for update/changes in central business rule environment. Monitor/Define necessary Quality Control processes for Data Eco-System. Provide oversight and governance of the associated data. Act at primary contact for data processing vendor and internal I/T and Commercial teams.

You will be responsible for:

• Timely and accurate processing of syndicated and non-syndicated data from receipt to distribution of end-product for Neuroscience CAPLYTA market data.

• Evaluates new data sources, manages current inventory of data, ensures appropriate usage of data, and establishes metrics to measure the total quality of all data processes (Data Governance Standards).

• Manage processes to support acquisition, onboarding, and continued execution of Syndicated (i.e., Retail, Non-Retail, Claims) and Specialty Pharmacy data assets.

• Monitor transfer of sub-national data to outside vendors to assure proper security processes are established and followed.

• Perform Data Governance Stewardship role with business as subject matter expert acting as liaison between IT and Business Partners to proactively resolve data issues and efficiently manage data as an asset.

• Understand and evaluate impact of data events/changes on analytic systems and engage business process owners and data stewards to align on the action plan/next steps.

• Collaborate with technical support, developers, and consultants to prioritize and resolve complex technical issues.

• Work with partners to document known solutions to an internal and external knowledge base.

• Provide meaningful insights to improve the customer experience for key stakeholders as well as optimize business decisions for the support team and other teams.

• Provide effective leade