Sales Operations Manager (Data Custodian)

At Tekion, we're building the only cloud-native platform that is transforming the automotive retail industry, leapfrogging it into the future and providing unparalleled customer experience. We're creating seamlessly integrated, elegant, and intuitive solutions built with cutting edge technology and powered by Big Data, Machine Learning (ML)/ AI and Internet of Things (Connected vehicle to connected devices). We’re harnessing passion, entrepreneurial spirit, deep industry expertise and the latest technologies to create something very special. We're inventing new technology along the way to overcome barriers and solve big problems, all while having a blast doing it!

Job Description

We are looking for a detail-oriented Sales Operations Manager - Data Custodian to take ownership of our sales data management processes. In this role, you will be responsible for ensuring the accuracy, integrity, and security of all sales-related data across our systems. You will work closely with the sales, marketing, and IT teams to optimize data workflows, support data-driven decision-making, and maintain compliance with data governance policies. 

Key Responsibilities

• Data Management: Oversee the management of all sales data, including data entry, validation, cleansing, and updating in CRM systems and other sales tools.
• Data Integrity: Ensure the accuracy and completeness of sales data by establishing and maintaining rigorous data quality standards and processes. Monitor, action, and resolve all data maintenance related inquiries in a timely manner.
• Process Optimization: Continuously evaluate and improve data management processes to enhance efficiency, reduce errors, and support the scalability of sales operations.
• Collaboration: Work closely with the sales, marketing, IT, and finance teams to ensure that data flows seamlessly across systems and supports business needs.
• Reporting & Analysis: Generate and distribute regular reports and dashboards to provide insights into sales performance, pipeline health, and other key metrics.
• Training & Support: Provide training and support to the sales team on data management best practices and the effective use of CRM and other sales tools.
• Compliance: Ensure compliance with data governance policies, including GDPR, CCPA, and other relevant regulations, and assist with audits as needed.
• Data Governance: Develop and maintain data governance policies and procedures, ensuring that data is handled consistently across the organization. 

Skills and Experience

• Experience: 4+ years of experience in sales operations, data management, or a related role, preferably in a SaaS or technology company.
• Education: Bachelor’s degree in Business, Data Management, Information Systems, or a related field.
• Technical Skills: Proficiency in CRM systems (e.g., Salesforce), data management tools (e.g., Validity DemandTools), and Excel; experience with data integration platforms and SQL is a plus.
• Attention to Detail: High level of accuracy and attention to detail in managing and analyzing data.
• Analytical Mindset: Strong analytical skills with the ability to interpret complex data sets and provide actionable insights.
• Communication: Excellent verbal and written communication skills; ability to work collaboratively with cross-functional teams and present data findings to stakeholders.
• Problem-Solving: Ability to identify data-related issues, troubleshoot problems, and implement effective solutions.
• Adaptability: Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
• Ethics & Compliance: Strong understanding of data privacy regulations and a commitment to maintaining data integrity and security. 

Perks and Benefits

• Competitive compensation and generous stock options   
• 100% employer-paid top-of-the-line medical, dental and vision coverage  
• Great benefits including unlimited PTO, parental leave and free snacks and beverages  
• The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies   
• Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper    
• Work on the latest and coolest technologies – everything is home-grown and built ground-u