Director, Business Strategy & Transformation

ETAP empowers customers to make informed decisions throughout the life cycle of their projects with innovative software solutions for electrical systems. By applying ETAP solutions, customers experience continuous intelligence during design and engineering and into operations and maintenance using a unified electrical digital twin platform. ETAP supports customers in their digital transformation and sustainable energy transitions for a green and smart future, helping them to prioritize safety, maximize reliability, and stay resilient.

Our employees' passion for excellence, innovation, and customer satisfaction is our most-prized resource. If you share that passion — and want to be part of a company that leads the energy transition towards a cleaner and more resilient world for future generations — we invite you to join us!

ETAP is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer.

Job Title: Director, Business Strategy & Transformation  

Location: Boston/Central US  

Department: Strategy & Operations  

Reports To: Chief Operating Officer (COO) / Chief Strategy Officer (CSO)  

About the Role  

The Director of Business Strategy & Transformation will support and lead various aspects of strategic planning, business optimization, and enterprise-wide transformation initiatives that enable scalable growth in a fast-paced software environment. This role partners closely with executives and functional leaders to aid the business in defining long-term strategy, enhance operational performance, and ensure organizational alignment.  

You will translate high-level ambitions into actionable plans, lead complex cross-functional programs, and drive a rigorous business performance review rhythm across the company.  

Key Responsibilities  

Strategic Planning & Business Growth  

• Support the company’s annual and multi-year strategic planning processes, ensuring alignment across product, go-to-market, and operational functions.  

• Conduct market, competitive, and customer analysis to inform strategy and investment decisions.  

• Evaluate, support new growth opportunities—including new markets, business models, and partnerships—and develop well-supported business cases.  

• Support inorganic and VC backed activities as needed  

• Facilitate scenario planning and strategic prioritization to guide executive decision-making.  

Strategic Business Review Planning & Material Management  

• Drive planning, coordination, and development of quarterly and annual business reviews (QBRs/ABRs) with executive leadership.  

• Develop, refine, and manage high-quality strategic review materials (presentations, dashboards, narratives) that clearly communicate insights and progress.  

• Establish and maintain a consistent review cadence and governance model across departments.  

• Partner with Finance, Product, Sales, and Customer Success to synthesize insights into cohesive performance narratives.  

• Continuously improve processes and standards for strategic review materials and reporting.  

Transformation & Operational Excellence  

• Support the design and oversight of enterprise-level transformation programs spanning operating model design, GTM alignment, process optimization, governance/compliance programs, and scaling initiatives.  

• Identify and address operational inefficiencies with data-backed improvem