Customer Service Representative One - Inbound Sales
Mosquito AuthorityAbout the role
- A fun, supportive, and high-energy workplace culture
- Competitive hourly pay with bonus & incentive opportunities
- Employee discounts
- Opportunity for advancement
- Training & development
Mosquito & Pest Authority | Richmond, VA | Full-Time
Are you a people-person who thrives on helping others and loves being part of a positive, fast-paced team? Do you take pride in delivering outstanding customer experiences? If so, we’d love to meet you!
At Mosquito & Pest Authority, our Customer Service Representatives are the heartbeat of our operation. You’ll be the friendly first voice our customers hear—helping protect families, homes, and businesses from pests and mosquitoes while building long-term relationships.If you're driven, detail-oriented, and ready to grow in a supportive, team-focused environment, this could be the perfect role for you!
🌟 What You’ll Do
- Deliver exceptional customer service via phone, text, and email
- Handle inbound calls and conduct outbound follow-ups with professionalism
- Schedule services, answer questions about pricing and treatments, and resolve concerns
- Upsell and cross-sell services using consultative sales techniques
- Maintain and update accurate customer records
- Consistently meet or exceed weekly and monthly performance goals
- Support marketing initiatives such as trade shows and special events
- Navigate multiple systems while actively listening and data entering with precision
- High School Diploma or GED required
- Excellent verbal and written communication skills
- Strong attention to detail and accuracy
- Confident explaining products and services to customers
- Comfortable multitasking in a call-center-style environment
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Sales experience is a plus—but a great attitude is a must!
- Valid Virginia Driver’s License
- Ability to pass a background check and drug screening
- Competitive hourly pay with bonus & incentive opportunities
- Room for growth and advancement in a rapidly expanding company
- Employee discounts on pest and mosquito services
- A fun, supportive, and high-energy workplace culture
- Leadership that truly values your success
📩 Ready to Apply?
If you’re motivated, customer-focused, and ready to grow with a company that cares—apply today and start a career you can be proud of!
Apply today and build a career with purpose, growth, and real earning potential. Learn more at
www.bugsbite.com Compensation: $15.00 - $17.00 per hour
WHO YOU ARE
1. Enjoy working outdoors
2. Self-starter and highly motivated
3. Can work independently
4. Enjoy engaging with clients
WHO WE ARE
1. Nationally recognized brands
2. Competitive pay
3. Safe working environment
4. Team atmosphere
Our mission is simple:
Help protect families from mosquitoes, ticks and other pests and the diseases they carry.
The best part? There’s no experience needed! You will be provided with expert training when you join our team. Enter your zip code to see opportunities to join our team in your area.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Mosquito Authority / The Pest Authority Corporate.
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