Change and Organization Development Strategist, Senior Associate

Location Designation: Hybrid - 3 days per week 

 

 

When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.

 

 

This is an exciting opportunity to join New York Life’s enterprise Change and OD Center of Excellence. This team was recently formed to play a pivotal role in the company’s evolution by supporting leaders, managers, and employees through change- preparing for new skills and behaviors and reinforcing adoption. 

 

This role requires a consultative approach and an execution-focused mindset as it partners with the business to provide best practice change management and organization development tools and strategies to help drive large scale and complex transformations while keeping a strong focus on our customer and employee first culture. The work includes, but is not limited to, assessing leadership alignment, stakeholder assessment, learning needs, communication strategies and end-to-end organizational development efforts. The individual must be able to advise and influence leadership on analysis, appropriate tactics and initiatives on change and surface related risks to aid decision-making and continued action/progress.  

 

The ideal candidate will have experience supporting change and transformation efforts within the financial services industry and/or large, complex corporate environments. S/he is a team player with a positive growth mindset who is adept at learning the business, creating internal partnerships, demonstrating empathy, fostering collaboration, and implementing solutions that reinforce organizational culture and inspire employee engagement.  

 

Responsibilities 

Change Management Strategy Planning 

• Apply a change management method, process and tools to create a strategy to support adoption of changes required by a project or initiative. 
• Conduct stakeholder analysis and change impact assessments.
• Develop and implement change management plans aligned with organizational goals. 
• Identify and manage expected and persistent resistance. 
• Consult and coach project teams in leading/driving change efforts. 

 

Organization Development 

• Looks across the organization to identify compounding change and fatigue causing change resistance.
• Diagnose needs and apply Organization Development techniques to help drive organizational, team, and employee effectiveness.
• Design and deliver targeted talent and organization development tools to clients as needed, e.g., prioritization, role clarity, change readiness and coaching. 

 

Measurement and Evaluation 

• Establish means to measure the success of change initiatives. 
• Conduct regular evaluations to assess the impact of change initiatives in support of business goals. 

 

Qualifications 

• Bachelor’s degree (or equivalent experience) with specialized coursework in HR, I/O Psychology, Organizational Development, Organizational Behavior, or related disciplines.  
• 3-5 years of Change Management and/or Organization Development experience; PROSCI Change Management Certification preferred.
• Experience supporting complex change initiatives- e.g., designing tools, assessing organizational impacts, implementing targeted strategies, and measuring outcomes. 
• Excellent verbal and written communication skills with ability to influence at all levels, including facilitating inclusive meetings of all sizes.
• Collaborative relationship builder and team player 
• Strong project management skills including fluency with MS Office and Teams and a willingness to embrace innovative technologies.

 

 

Salary range: $90,000-$135,000 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

 

Click here to learn more about our benefits. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.

 

 

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation.