Benefits Manager

Our Company:

At Cerebral, we're on a mission to democratize access to high-quality mental health care for all. We believe that everyone everywhere deserves to get the care they need, and are striving to make care convenient and accessible, while tackling the stigmas that surround mental illness.

Since launching in January of 2020, Cerebral has scaled to provide mental health services to more than 700,000 people in all fifty US states. With support from investors like SoftBank, Silver Lake, Access Industries, Bill Ackman, WestCap, and others, and impactful leaders like you, we’ll continue to democratize mental health care and double down on clinical quality and deliver exceptional client outcomes for years to come. With a heavy focus on clinical quality and safety in all that we do, we’ve accomplished excellent outcomes for hundreds of thousands of clients:

• 82% of clients report an improvement in their anxiety symptoms after using Cerebral.  
• 75% of clients who report improvement in their depression see improvement within 60 days.  
• 50% of clients who initially report suicidal ideation no longer harbor suicidal thoughts after treatment with Cerebral.

This is just the beginning for Cerebral, and we won’t stop building, growing, and iterating until everyone, everywhere can access high-quality, evidence-based mental health care without high costs and/or long wait times. We’re looking for mission-driven leaders who share these values, and we need your help as we transform access to high-quality mental health care in the United States and beyond.

The Role:

Cerebral is seeking a dynamic and experienced Benefits Manager to join our People team in a fully remote capacity. This role owns the end-to-end strategy, execution, and continuous improvement of employee benefits and leave of absence programs. Success in this role requires a proactive self-starter who thrives in fast-paced environments, collaborates cross-functionally with ease, and brings a solution-focused, can-do attitude. You’ll play a key part in shaping the employee experience while ensuring operational excellence and compliance.

What you’ll need to succeed:

• 5+ years of experience in benefits administration, with emphasis on health & wellness, 401(k), and LOA programs.
• Proven ability to manage day-to-day operations, including vendor relationships, compliance, and employee engagement.
• Deep knowledge of benefits and leave-related compliance (ACA, FMLA, ADA, NDT, 401(k) audits, and Form 5500).
• Strong analytical and project management skills; capable of prioritizing and delivering across multiple initiatives.
• Clear, confident communicator able to explain complex benefit topics to diverse audiences.
• Experience integrating vendor platforms and coordinating with payroll systems.
• Data-driven decision-maker with strong problem-solving abilities.

Nice-to-have:

• Experience driving process improvements in LOA programs.
• Skilled in managing benefits for variable-hour employees.
• Proficient in HRIS platforms (UKG/UltiPro preferred) and Google Workspace (Docs, Sheets, Slides).
• Professional certifications (CEBS, SHRM-CP, SHRM-SCP, or similar).

How your skills and passion will come to life at Cerebral:

Strategy & Leadership

• Lead the strategy, design, and implementation of health, wellness, and retirement benefit programs.
• Drive annual renewals and vendor RFPs, analyzing proposed changes for cost and business impact.
• Conduct audits, surveys, and analysis on demographics, utilization, and program effectiveness to inform decisions.

Operations & Compliance

• Oversee day-to-day administration of benefits programs, including enrollment, vendor management, employee inquiries and regulatory compliance.
• Manage LOA programs (FMLA, statutory leave), coordinating with payroll for accurate tracking and pay continuity.
• Ensure compliance with federal, state, and local laws, including ACA, COBRA, ERISA, and HIPAA.

Collaboration & Integration

• Partner with HR, payroll, finance, and