Information Technology Generalist

**Now Offering DailyPay**

Otterbein Senior Life has an opening for a fulltime, salaried IT Generalist. This position is located at Otterbein SeniorLife in Franklin, Indiana. The candidate will perform general maintenance and end user support tasks as well as analyze, troubleshoot and repair computer systems, hardware & peripheral equipment, both remotely and on-site.

Responsibilities:

• Provide hands-on & remote controlled workstation support services
• Repair, rebuild & replace desktop & laptop systems
• Documentation – Inventory, Helpdesk, Hardware & Software
• Provide Helpdesk and after hours support on a rotating basis with other team members
• Record and close tickets in the Helpdesk database

Qualifications:

• BS Degree with an I/T or business related major or equivalent work experience
• Customer Service
• A+ certification (additional IT related certification is a plus)
• Proficient with MS Office Suite of products
• Knowledge & working experience with Active Directory
• Knowledge & working experience with Desktop Windows O/S
• Knowledge of network cabling
• Excellent communication skills, positive attitude, organized and detail-oriented

Benefits*

• Medical insurance with free virtual doctor visits
• Vision and dental insurance
• Paid Time off that accrues immediately
• Paid Holidays
• Life insurance
• Retirement Savings with a 401(k) or 403(b) with company match
• Access up to 100% of your net earned based wages daily through DailyPay
• Employee sponsored fund for employees in need
• Employee Assistance Program (EAP)
• Tuition Assistance

*Some benefits may vary based on hours worked

Apply today and begin a meaningful career as an IT Generalist at Otterbein!