Senior Technical Lead, NORTH region

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Senior Technical Lead – NORTH region

Work Dynamics Accounts - EMEA

You'll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

EVERY DAY IS DIFFERENT, AND IN ALL THESE ACTIVITIES, WE'D ENCOURAGE YOU TO SHOW YOUR INGENUITY

Diversity and Inclusion is at the heart of JLL. We believe in recruiting, retaining, rewarding and developing all our employees with regard to their abilities and contributions and without reference to their background, gender, gender identity, ethnic origin, age, religion, sexual orientation, political belief, disability or long-term health condition.
We are committed to making all stages of our recruitment process and employment accessible to candidates with disabilities and long-term health conditions. Please do feel able to be open about this at any point during the process and our recruitment team will work with you to establish the most appropriate adjustments.
We are keen to support all our employees with juggling their work, personal and family commitments and alongside our approach to flexible working, we have a comprehensive parental transition support programme to assist parents during the early months and years of parenthood.

ABOUT THE ROLE:

• The Senior Technical Lead, NORTH is responsible for leading the engineering function for one of JLL's key Client portfolios.
• The role will hold accountability for execution and innovation of all Hard Services delivery and form part of the accounts senior leadership team. The Engineering Lead, NORTH will manage regional managers as well as a central service engineering team.
• The Senior Technical Lead, NORTH will be a strategic partner with leadership within JLL and with Client stakeholders. Ensuring exceptional customer experience is provided at all levels with detail-oriented approach to service delivery.

KEY RESPONSIBILITIES

• Ensure that the technical service team perform as a collaborative and cohesive team reflecting the vision and ambition of the client and JLL
• Direct Hard Services Management across NORTH locations (budget, schedule, procurement, quality & risk)
• Provide effective leadership of the Technical, Energy, Central Service and Project managers to provide the services within the scope, within budget delivering contractual obligations and key performance indicators.
• Foster and develop an open and one team relationship between the management team, service partners and stakeholders to create a seamless and unified client experience.
• Ensure that compliance and operational management is maintained both statutorily and organisationally ensuring that policy and legislation are followed in accordance with all required standards in each country.
• Drive the company vision, values and strategic goals and will be responsible for measuring and driving performance to expected levels and standards.
• Communicate regularly with the Client stakeholders to build and maintain relationships.
• Ensure that policies and procedures are fit-for-purpose and that services are delivered and developed in accordance with the standards defined by JLL and the client.
• Drive innovations and enhancements within the Engineering function across the NORTH in general as well as wider EMEA region.
• Hold responsibility for contract Management of all M&E, Fabric and hard service partners, vendors and other procured services developing a strong