Senior Account Manager (Health)

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. 

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.  Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. 

About VML Health:  

VML HEALTH is a global healthcare agency that partners with healthcare clients across a broad definition of health, from high science to wellness and everything in between. It operates fluidly within the VML agency, as a core group of health specialists (a ‘vertical’) that has the benefit of autonomy in management, but with support of non-health expertise. 

At the heart of health is the story of life – all the highs and lows, ambitions, and possibilities. But facing a health challenge can suddenly pull people away from these stories, knocking them off course.

Our purpose is to bridge this gap, bringing people closer to life and all its meaning. We gain a deeper understanding of Healthcare Professionals’ and patients’ needs, behaviors and lived experiences through what we call ‘radical empathy’.

VML Health creates connected brands that get to the heart, bringing people closer to the lives they want to live.  Get to the heart. Connect for life.

What We're Looking For:

VML Health is searching for a highly strategic and results-driven Senior Account Manager to join our team of healthcare marketing experts. The ideal candidate will possess a deep understanding of the healthcare landscape, a proven ability to lead and mentor junior team members, and a passion for developing and executing innovative marketing strategies. If you're a natural leader with a strong client-centric approach and a desire to make a significant impact in the healthcare industry, we encourage you to apply.

What You'll Do:

• Lead and manage a portfolio of DTC pharma/health client accounts, overseeing project execution and ensuring client satisfaction.
• Develop and implement integrated marketing plans, specifically tailored for the pharmaceutical and healthcare direct-to-consumer landscape, aligning with client goals and industry best practices.
• Collaborate with cross-functional teams, including creative, strategy, and technology, to deliver exceptional results within the regulated healthcare environment.
• Manage project budgets and timelines, tracking progress and reporting on key performance indicators, with a keen understanding of ROI in DTC health campaigns.
• Identify and pursue new business opportunities, contributing to agency growth and expansion within the evolving DTC pharma/health market.

Who You Are:

• A strategic thinker with a proven ability to develop and execute successful healthcare marketing campaigns.
• A confident and persuasive communicator, able to build strong relationships with clients and colleagues, effectively translating complex medical information into compelling consumer messaging.
• A problem-solver, able to navigate complex challenges and find creative solutions.
• A mentor and coach, committed to developing and supporting junior team members, sharing expertise in DTC pharma/health marketing.
• A results-oriented individual with a passion for healthcare and a commitment to driving client success, demonstrating a deep understanding of patient journeys and brand building in the health sector.

What You'll Need:

• 3-5 years of agency and/or client-side experience managing large-scale interactive marketing projects, with a strong emphasis on DTC pharmaceutical or healthcare marketing.
• Demonstrated knowledge of the digital industry, emerging trends, and innovation in healthcare.
• Strong leadership, communication, and presentation skills,  with the ability to articulate complex marketing strategies for healthcare products to diverse stakeholders.

What we offer: 

• Passionate, driven people | We champion a culture of people that do extraordinary work.
• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and acti