Regional Supply Chain Manager, Global Service Americas

Overview & Responsibilities

POSITION SUMMARY

The Regional Supply Chain Manager is responsible for leading and integrating all aspects of the supply chain across the assigned region—including procurement, warehouse operations, and supplier quality. This role is directly responsible for day to day execution of the regional supply chain, ensuring that the supply chain operates as a synergized unit in support for Service Parts, Repairs, and Field Service Operations. This role will work closely with counterparts in other regions to optimize global supply. It is also essential to coordinate closely with each Business Unit in support of their specific production schedules, cost targets, and quality standards. The ideal candidate will be a strategic leader with strong operational experience in a manufacturing and/or service environment.

KEY RESPONSIBILITIES

Procurement:

• Execute regional sourcing strategies in alignment with GS global and EEE corporate objectives.

• Coordinate with counterparts in the other regions to align global sourcing strategies.

• Lead supplier negotiations, contracts, and performance management.

• Manage risk across the supplier base, including capacity, financial stability, and geopolitical factors.

• Ensure adherence to ethical procurement practices, sustainability goals, and supplier diversity initiatives.

• Support dual/multi-sourcing strategies to improve supply continuity and mitigate disruptions.

• Serve as a key contributor to business forecasting by providing accurate and up-to-date date supplier delivery forecasts. Supplier delivery schedules are a significant input to accurate P&L forecasting.

• Utilize data and execute to achieve KPI targets (e.g., supplier on time delivery, supplier quality, cost reduction, etc) to drive performance.

Warehouse & Logistics:

• Oversee inventory management, receiving, storage, and material delivery to production lines and sales order demand.

• Aide in identifying best practices for lean warehousing and just-in-time (JIT) delivery, and execute within the assigned region.

• Ensure compliance with safety, regulatory, and company policies across warehouse operations.

• Drive continuous improvement in space utilization, throughput, and labor efficiency.

• Align with warehouses in other regions to execute standardized inventory control procedures and cycle count programs.

• Collaborate with operations (SVP, Repairs, FS, etc.) to ensure parts availability and reduce order fulfillment lead times.

• Manage tool container logistics and inventory of tools for the Field Service business.

• Manage regional shipping & logistics, focusing on speed and cost.

• Utilize data and execute to achieve KPI targets (e.g., inventory turns, order accuracy, warehouse productivity) to drive performance.

Supplier Quality:

• Identify and qualify new suppliers to improve cost, quality, and lead time.

• Collaborate with Quality and Engineering teams to develop the quality and capability of approved suppliers.

• Aide in the development and release of component inspection plans.

• Lead root cause analysis and corrective action efforts for supplier non-conformances.

• Monitor and audit supplier quality performance; drive corrective actions and continuous improvement.

• Support new product launches with supplier readiness assessments.

• Develop a regional supplier scorecard system to track quality, on-time delivery, responsiveness, and issue resolution.

Leadership & Strategy:

• Manage and develop a cross-functional team across procurement, warehouse, and supplier quality.

• Align regional operations with global supply chain goals and KPIs.

• Develop and manage departmental budgets and performance metrics.

• Foster continuous improvement efforts, including ERP and supply chain planning systems.

• Serve as a key escalation point for regional supply chain issues, ensuring timely resolution and stakeholder alignment.

• Partner with repair shops, field service teams, and parts planners to proa