Salesforce Product Owner/Manager (100% remote-friendly within Poland)

Company Description

We are the largest digital healthcare platform in the world, present in 15 countries and currently connecting over 30 million patients to more than 2 million healthcare professionals. We seek to make the experience in health more human and we live and breath this mission. 

We obsess over the challenge of minimizing patients' pain and helping healthcare professionals thrive managing their patients and expand their online presence. Through services that bring health to users, we provide a space for questions, opinions and a way to find the health professional that best fits your needs.

To deliver the best result, we have motivated people with an innovative spirit, giving everyone the opportunity to actively contribute and grow within the company. The DocPlanner team is our secret sauce and for the 2nd consecutive year we were recognized as a Great Place To Work. We love diversity because each unique individual's perspective makes us stronger. We encourage everyone to participate in our hiring process. We’d love for you to bring your unique skill set and join the team!

As a Salesforce Product Owner, you will join our international Salesforce team and you will be responsible for leading the entire product lifecycle from conception to implementation as well as cooperation with the team and our stakeholders.  

We are in the moment of migrating new teams to Salesforce and helping with configurations and everyday maintenance of our internal users from Brazil, Mexico, Italy, and Spain. In the next iterations, we will successively add new countries. We are working with SalesCloud and Service Cloud products from the Salesforce portfolio. 

Salesforce SalesCloud, Service Cloud, and relational databases. The core tech stack for this role is

Job Description

What will you do with us?

• Write Technical Specs and business requirements.
• Own communications with stakeholders.
• Lead the entire product lifecycle from conception to implementation.
• Own the product backlog. Continuously groom and ensure that an agreed scope is always ready to move into development.
• Prioritize requests based on business needs and tech team capacity. 
• Develop product strategy and vision.
• Drive recurring product launches including documentation, communication, training, and ensuring timely adoption of new features and solutions.
• Scrum management and sprint planning. 
• Possibility to work on implementations from time to time if there is capacity and interest. 

Qualifications

What makes you a strong fit:

• Working knowledge of relational database design concepts and data management.
• Excellent skills in story writing.
• Min. 3 years of experience in a Project Management role.  
• A good understanding of the Salesforce platform, org governance, and administration of it. Sales and Service Cloud knowledge, governor limits, coding/flow best practices, maintaining overall system configuration, change control, and enhancements.
• Excellent critical thinking, analytical, and documentation skills. 
• Experience in working with international teams.
• Senior knowledge of agile methodology/processes, scrum management, and sprint planning. 
• Senior experience with an understanding of business processes.
• Excellent communication skills needed for engagement with stakeholders and also with the technical team. 
• Openness to discussions, and team orientation, with a hands-on attitude.
• Fluent English. 
• Problem-solving mindset.
• Ability to define and analyze KPIs. 

Nice to have: 

• Experience working with API integrations, and Salesforce migrations.
• Salesforce Administrator, Solution Architect, or Consultant certifications.
• A Project Management Certificate. 

Additional Information

Let’s talk money

• A salary adequate to your experience and skills. The range is broad so that we can accommodate our roles for all levels of experience, but we will show you the career ladder to explain where we see your skills and impact within the company". Your salary will be, now and always, 100% transparent to you;
• For B2B contract: between 17.500 PLN and 22.500 PLN net + Vat monthly or company cost equivalent on employment contract

• Share options plan after 6 months of working with us.

True flexibility and work-life balance

• Remote or hybrid work model with or hub in Warsaw;
• Flex