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Senior Quality Engineer - Failure Analysis
PROCEPT BioRoboticsSan Jose, United Statesfull_timeVerifiedPosted 29 Aug 2025
About the role
Company OverviewEmbark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. We are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders. That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities.
The Opportunity That Awaits You: Are you ready to embark on an exciting journey that will revolutionize the way men suffering from BPH are treated? Join us as a Senior Quality Engineer- Failure Analysis and be at the forefront of investigating failures of the groundbreaking and highly complex Robotic System that delivers Aquablation. Your mission? To identify root cause of product failures seen in the field and provide input to the design teams to safeguard patient safety and improve customer experience by improving product performance. This isn't just any job - it's a chance to make a real difference. We need someone driven, motivated, hands on, who is determined to solve technical problems. You'll be the bridge between our field staff and the internal design teams. Get ready to transform lives and shape the future of healthcare!
Understanding PROCEPT's CultureAt PROCEPT, we believe every person matters. Every employee, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with pathological optimism. We believe in being humble and highly engaged in the work we do, while also working together seamlessly for a common goal. At Procept, curiosity, ingenuity and conviction in the power technology will transform the lives of our patients and providers. And this doesn’t happen by accident. It starts with our live induction program that serves as an incubator for cross-functional team building, an immersion in Procept’s history, jam-packed interactive sessions with executive leadership and a crash-course in the mission and purpose of what we do. It continues with our one-of-a-kind management program designed to build the best managers in the industry, whe
The Opportunity That Awaits You: Are you ready to embark on an exciting journey that will revolutionize the way men suffering from BPH are treated? Join us as a Senior Quality Engineer- Failure Analysis and be at the forefront of investigating failures of the groundbreaking and highly complex Robotic System that delivers Aquablation. Your mission? To identify root cause of product failures seen in the field and provide input to the design teams to safeguard patient safety and improve customer experience by improving product performance. This isn't just any job - it's a chance to make a real difference. We need someone driven, motivated, hands on, who is determined to solve technical problems. You'll be the bridge between our field staff and the internal design teams. Get ready to transform lives and shape the future of healthcare!
What Your Day-To-Day Will Involve:
- Perform failure analysis testing on electromechanical devices and generate robust complaint investigation reports to comply to monthly closure metrics
- Lead a team of cross functional engineers to perform root cause analysis of critical device failures in the field
- Support development of methods and procedures for inspecting, testing and evaluating products
- Support the monthly complaint trending program
- Assist in Data Analysis to improve Failure Analysis Processes and product performance
- Evaluate all information from a technical perspective and perform appropriate investigation, root cause analysis, and quality engineering review as part of failure analysis process.
- Participate in cross‐functional teams for quality improvement initiatives and continuous improvement
- Lead and Manage Projects related to improving team processes and product performance
- Maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance
- Understand and adhere to the PROCEPT BioRobotics EHS Policy
The Qualifications We Need You to Possess:
- BS degree in Engineering (Electrical or Mechanical Engineering Preferred) with 5+ years of experience or MS degree in Engineering and 3+ years of experience
- Experience of working in the Medical Device Industry
- Experience of performing Failure Analysis and root cause analysis
- Experience with data analysis and statistics
- Able to document technical investigations and communicate and defend technical investigations to upper management
- Able to effectively work with R&D and other cross functional teams to lead technical problem solving of trending failures in the field
- Strong ability to establish technical and professional credibility in a dynamic, fast-paced environment
- Understanding of risk management and CAPA process
- Experience with leading projects or process improvement initiatives with minimum supervision
The Qualifications We Would Like You to Possess:
- Product development experience
- Able to influence cross functional teams and development teams to improve processes and design based on field findings.
Understanding PROCEPT's CultureAt PROCEPT, we believe every person matters. Every employee, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with pathological optimism. We believe in being humble and highly engaged in the work we do, while also working together seamlessly for a common goal. At Procept, curiosity, ingenuity and conviction in the power technology will transform the lives of our patients and providers. And this doesn’t happen by accident. It starts with our live induction program that serves as an incubator for cross-functional team building, an immersion in Procept’s history, jam-packed interactive sessions with executive leadership and a crash-course in the mission and purpose of what we do. It continues with our one-of-a-kind management program designed to build the best managers in the industry, whe
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