Senior Systems/Business Analyst

Title: Senior Systems/Business Analyst

State Role Title: Info Technology Specialist III

Hiring Range: $90,000 - $110,000

Pay Band: 6

Agency: Dept of Prof & Occup Reg

Location: DPOR Main Office

Agency Website: www.dpor.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Senior System/ Business Analyst serves as the lead business analysis resource for DPOR Information Technology Department initiatives, including enterprise licensing, compliance, inspection, case management, customer portal, reporting, and workflow modernization efforts. This position bridges business operations and technical delivery teams by eliciting, analyzing, documenting, validating, and managing business requirements; defining functional and non-functional system needs; supporting project efforts and backlog management; leading UAT and release readiness activities; and ensuring delivered solutions align with DPOR statutory, regulatory, operational, security, accessibility, data, and customer service requirements.

Minimum Qualifications

• Extensive, progressive experience performing business analysis, technical business analysis, requirements gathering, process modeling, UAT coordination, documentation, and stakeholder facilitation for enterprise systems.
• Extensive experience supporting Agile, Waterfall, or hybrid technology delivery teams and maintaining requirements, user stories, acceptance criteria, defects, and traceability in an approved project or backlog management tool.
• Extensive experience creating business process documentation, system interaction diagrams, training materials, job aids, UAT evidence, operational readiness documentation, and user support materials.
• Experience working on large-scale, organization-wide initiatives.

Additional Considerations

• Experience supporting large-scale government, regulatory, licensing, inspection, compliance, finance, or enterprise modernization projects.
• Experience with Microsoft Dynamics 365, Power Platform, Dataverse, Azure DevOps backlog management, Power BI/reporting, SQL or relational databases, process modeling tools, or application lifecycle management practices.
• Experience developing training plans, job aids, quick reference guides, operational readiness materials, and knowledge base documentation.
• IIBA, CBAP, CCBA, ECBA, PMP, CSM, Lean Six Sigma, ITIL, or related certification/training is preferred but not required.
• Working knowledge of information security principles and practices

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

CONFIRMATION: You will receive a confirmation of receipt when your application and/or résumé are submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

As part of the Department of Professional and Occupational Regulation (DPOR), you will play a crucial role in promoting the economic vitality of Virginia by helping qualified individuals start businesses and pursue their chosen fields. DPOR is an executive branch agency under the Secretary of Labor for the Commonwealth of Virginia. Our regulatory boards are comprised of practitioners and citizens appointed by the Governor. They are responsible for regulating various professions and occupations, including architects and contractors, cosmetologists, and professional wrestlers. We protect the public by verifying minimum competency, investigating complaints, and upholding professional compliance with state laws and regulations.

This position requires regular on-site attendance at our designated work location

DPOR does not provide sponsorship for an employment visa

Working for the State affords you many benefits, and here are just a few:
• Affordable and comprehensive health benefits,
• 13 paid state holidays.
• Time off to volunteer as well as vacation, sick, and personal leave.
• Participation in the VRS retirement system (Hybrid 457 Deferred Compensation Plan).
• Free parking on the premises (DPOR)

TELEWORK OPTIONS: Please note that this position may be eligible for limited telework and is not a full-time telework position. Upon hire into this position, the agency