Senior Specialist, People Analytics

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.   Analyst, People Analytics

Why We Have This Role

The People Analytics team is growing as Qualtrics evolves. We use people data to inform and provide insights to decision-makers across the company. The analyst does this through the creation and dissemination of dashboards, reports, and other visual and statistical data products. The analyst explores opportunities for improving, calibrating, and automating analyses to the company. The analyst meets regularly with company stakeholders to understand the needs of senior leaders and the organization at large regarding issues affecting the Humans of Qualtrics. The analyst leverages all opportunities for learning and personal growth, as this makes the analyst a greater asset to the People Analytics team and the company at large.   How You’ll Find Success

• Maintain strong and respectful relationships with those you interact with.
• Autonomously identify, set, and deliver against goals and timelines with little help and input from others.
• Take ownership and work independently on tasks and projects with little instruction.
• Proactively identify and resolve problems prior to escalation.
• Remain flexible and adaptable when project scope or plans change.

  How You’ll Grow

• You will have opportunities to learn how to use numerous people data tools, data systems, and analytical approaches to affect positive change in the lives of real people.
• You will be positioned to develop domain expertise in various types of people data, such as behavioral, operational, and experience data.
• You will have the ability to grow in data communication and storytelling skills that can help drive change across the organization.

  Things You’ll Do

• Identify business challenges by partnering with stakeholders across the people team to propose strategic solutions.
• Conduct assessments to understand stakeholder’s people analytics needs, generate bespoke proposals, deliver findings, and communicate action-oriented recommendations.
• Partner with People Analytics data scientists to build analytics products and craft  insights that empower people teammates.
• Design people analytics processes, governance, workflows, and delivery models to help us deliver rigorous insights at scale.
• Evaluate people operations and programs for performance and effectiveness.
• Identify the moments that matter in the employee lifecycle and communicate strategic opportunities for growth to decision-makers.

  What We’re Looking For On Your Resume

• 0-3 years of experience in people data, data analytics, or similar, with a preference for exposure to People Analytics
• Degree in human resources, business administration, economics, statistics, data science, industrial-organizational psychology, or related field.
• Ability to analyze, manipulate, or process large sets of data.
• Ability to generate standard or custom reports summarizing people data insights for review by executives, managers, and other stakeholders.
• Familiarity with: Microsoft Excel / Google Sheets, Tableau / PowerBI , Snaplogic / SQL, Python, MATLAB, R (and standard libraries), Qualtrics RC & EX products (Employee Engagement, 360, Lifecycle.
  
  

What You Should Know About This Team

• The People Analytics team at Qualtrics supports the People team at large and the business with actionable, data driven insights surrounding our workforce
• Team members on the People Analytics team are strategic advisors to leadership and are pivotal in enabling Qualtrics to improve engagement, retain employees, hire top talent, and uplift the employee experience overall.