Job Posting Title:

Epic IT Revenue Cycle, Cadence Trainer

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Hiring Department:

Dell Medical School

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt from FLSA

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

The Epic IT Revenue Cycle, Cadence Trainer delivers training and education for Epic Revenue Cycle applications, including Cadence, Prelude, Professional Billing, and related patient access workflows. This role partners with operational leaders, application analysts, and end users to support application adoption, workflow optimization, onboarding, and ongoing education across revenue cycle operations.

Important Employment Information

This position is not eligible for employer-sponsored work authorization. Applicants requiring current or future visa sponsorship are not eligible for employment in this position.

Purpose

The Epic IT Revenue Cycle, Cadence Trainer develops and delivers comprehensive training programs supporting Epic Revenue Cycle applications with an emphasis on Cadence, Prelude, Professional Billing, scheduling, registration, and patient access workflows. This role collaborates with operational leaders, application analysts, and revenue cycle stakeholders to support workflow optimization, user adoption, and organizational success through effective education and training.

Responsibilities

Develops and Maintains Training Programs

• Design education programs tailored to revenue cycle and non-clinical audiences

• Create training materials including manuals, e-learning modules, job aids, and quick reference guides

• Align training content with Epic Revenue Cycle workflows and application functionality

• Update training materials based on system enhancements, workflow changes, and user feedback

• Ensure training supports organizational standardization and optimization initiatives

Delivers Training and Onboarding

• Facilitate classroom, virtual, and hands-on training sessions

• Provide onboarding training for new hires across revenue cycle departments

• Deliver individual and group training for new clinics, departments, and operational initiatives

• Deliver education supporting software updates and new Epic functionality

• Provide at-the-elbow support for registration, scheduling, patient access, and revenue cycle staff

Assigns Applications and Supports User Proficiency

• Determine appropriate Epic Revenue Cycle application access based on user roles

• Develop and maintain advanced knowledge of Cadence, Prelude, Professional Billing, and related applications

• Guide users through role-specific workflows and operational procedures

• Monitor user proficiency and adoption

• Manage training requests, access questions, and application support needs

Coordinates Training Logistics

• Schedule training sessions and manage training environments

• Coordinate logistics for educational events across multiple locations

• Track attendance, training completion, and competency records

• Ensure availability of equipment, technology, and training resources

• Maintain training documentation and administrative records

Analyzes Training and Workflow Effectiveness

• Review organizational activities and operational data to support planning and process improvement

• Assess curriculum effectiveness and identify opportunities for improvement

• Provide feedback supporting optimization of training environments and workflows

• Develop an understanding of revenue cycle operations, scheduling, registration, and patient access workflows

• Align education with Epic Revenue Cycle application functionality and business processes

Consults and Collaborates with Stakeholders

• Collaborate with Revenue Cycle Applications & Informatics teams, project managers, department leaders, and super users

• Ensure training content is standardized and aligned with organizational initiatives

• Support optimization of revenue cycle workflows through o