Food Service Associate II

Why ThedaCare?   

Living A Life Inspired!

Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. 

At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility.  A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.

Benefits, with a whole-person approach to wellness –

• Lifestyle Engagement
  • e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support  

• Access & Affordability
  • e.g. minimal or zero copays, team member cost sharing premiums, daycare

About ThedaCare!

Summary :

The Food Service Associate II performs duties involved in the preparation, assembly, and delivery of food to our patients and other customers, including patient meals, cafeteria service, catering, and other meal functions. Assists with training and onboarding of new team members, and ensures that standard work is followed and quality standards are maintained in the delivery of patient meals and other tasks. Delivers meal trays, nourishments, and floor stock to patient/resident rooms or designated areas. Helps clean and sanitize dishes, utensils, and equipment to maintain a clean food service department.

Job Description:

KEY ACCOUNTABILITIES:

• Assembles meal trays/meals, snacks, and nourishments per specified meal order or diet guidelines, adhering to portion control and quality food presentation standards.

• Loads and transports food carts, and delivers food to patient/resident rooms or designated areas following established procedures. Reviews the tray delivery reports and follows up with issues and coaching of team members as needed.

• Follows established food handling procedures, monitors temperature of food and equipment, etc., to ensure food safety and infection control practices are met.

• Performs prep work such as washing and peeling fruits and vegetables and cutting and portioning of desserts.

• Cooks food using proper cooking technique to ensure desired quality standards for portion size, taste, appearance, and temperature. Displays and serves food according to standards and deadlines.

• Takes patient meal order and enters in to nutrition software, ensuring meal order complies with the patient’s current diet order and allergies. Ensures that all patients have ordered.

• Delivers and stocks food supplies in designated areas according to established par levels, ensuring proper rotation of items and monitoring of expiration dates.

• Restocks and maintains food and other supplies in an orderly manner observing all food storage standards. Assists in ordering food and supplies, and the receiving and invoicing process of food and supplies.

• Performs cashier duties, restocks supplies, and maintains the cleanliness of the cafeteria.

• Cleans dishes, utensils, equipment, and work area following established sanitation procedures.

• Assists with training and onboarding of new team members. Provides input for new orientation materials.

• Collaborates with multiple disciplines to effectively and efficiently provide the appropriate meal service and floor stock service for patient care.

• Delegates team member duties in relation to work flow and general cleaning needs, and serves as a resource for team members especially in absence of a leader.

• Applies critical thinking to assess, plan, and implement day-to-day operations, and communicates updates to team members.

• Performs quality audits for meal assembly process and follows standard work for tray delivery.

• Uses necessary equipment in a safe and appropriate manner.

• Per