Marketing & Communications Coordinator

Salary/Position Classification

• $50,000+, annual, Exempt
• 40 hours per week
• This position will work onsite the Grand Forks, ND campus

Purpose of Position

The Marketing & Communications Coordinator supports the implementation of marketing communications, graduate student engagement programming, and Gershman Graduate Center building operations within the School of Graduate Studies (SGS). Responsibilities include serving as the primary contact for marketing communications, developing communications and marketing materials, and promoting all Graduate School events and activities. This position also plans and coordinates professional development and community building events and manages day-to-day building operations and services at the Gershman Graduate Center.

The School of Graduate Studies uses a five-tier engagement model that categorizes programming by strategic importance and operational complexity:

• Tier 1: Signature Events
• Tier 2: Strategic Programmatic Events
• Tier 3: Community Building Events
• Tier 4: Support & Skill-Building Workshops
• Tier 5: Administrative Events

This position reports to the Director of Graduate Student Engagement within the School of Graduate Studies organizational structure.

Duties & Responsibilities

Coordinate Marketing and Communications for the School of Graduate Studies

• Develop and implement comprehensive marketing and communication plans associated with the Graduate School’s programs and services, events, workshops, special initiatives, and other activities as assigned.
• Develop, digital and web content, including planning, and publishing for all Graduate School events, activities, and initiatives.
• Update graphics and communication templates as needed.
• Collaborate with team members on the development, design, and implementation of marketing projects, ensuring deadlines are met and goals are achieved.
• Update and maintain the department website to ensure accurate written and digital content, while meeting university website standards, guidelines, and accessibility requirements.
• Manage social media platforms by writing, planning, scheduling, and publishing content.
• Coordinate text message communications and event submissions to the UND events calendar.
• Plan, implement, and execute incentives and engagement activities that promote graduate-related events.
• Create and order printed materials and signage, ensuring timely delivery and alignment with event and building services needs.
• Coordinate all photography and videography needs for marketing, promotions, and events.
• Coordinate podcast production logistics by scheduling guest interviews and recording space, and oversee post-production editing to ensure quality, accessibility compliance, and adherence to UND brand guidelines.
• Serve as a liaison and collaborate with UND’s Marketing & Creative Services to ensure that departmental goals are aligned with UND’s marketing and branding strategies.
• Collaborate with campus departments to support promotion of department programs and events.
• Manage content within Blackboard and other online portals, accounts, and communication platforms as needed.

Plan, coordinate, implement, and execute Tier 3, Tier 4, Tier 5 programs and events

• Coordinate on-campus and virtual workshops and events in alignment with program goals and priorities, with attention to scheduling, planning, organization, logistics, implementation, and post-event wrap-up.
• Set up and manage registration platforms to gather and maintain appropriate data and records regarding student participation.
• Coordinate participation incentives, including promotional item giveaways and engagement activities.
• Submit event approval forms and requests for duplicating services, space reservations, and vendor scheduling in accordance with established policies and procedures.
• Prepare and submit requests for event-related supplies, materials, and vendor services in accordance with established policies and approval procedures.
• Serve as the day-of coordinator responsible for implementation and execution of event and program activities.
• Work at pre-scheduled events held outside of normal work hours for program execution when needed.
• Work with graduate service assistants to coordinate and facilitate peer-led events.
• Assist with post-event documentation and evaluation activities, including tracking attendance and compiling participant feedback.

Assist with Tier 1 and Tier 2 programs and events

• Submit event approval forms and prepare and submit supply and vendor requests in alignment with program timelin