Technical Service Engineer

Title: Technical Service Engineer 

Location: St. Louis, MO

Summary:

Carboline is seeking a Technical Service Engineer (all experience levels welcome) to provide hands-on technical support to both internal and external customers. In this role, you will partner closely with Sales, R&D, and Marketing to deliver product expertise, troubleshoot field challenges, and support overall business growth.

Minimum Requirements:

• 4-year technical degree or equivalent experience
• Technical Service and/or coatings experience preferred
• NACE CIP certification preferred (Level 2+ for advanced candidates) or ability to obtain
• Strong problem-solving and customer-facing skills
• Ability to travel up to 20% as needed

Physical Requirements:

• Ability to lift up to 75 pounds
• Exposure to chemicals including: amines, polyamides, isocyanates, epoxies, alkyds, acrylics, and inorganic compounds
• Use of required personal protective equipment (PPE)
• Must pass respirator medical evaluation and pulmonary function testing per OSHA requirements

Essential Functions:

• Develop strong technical expertise in Carboline products, including performance, properties, and application methods

• Assess product strengths and limitations to recommend effective solutions across applications

• Represent Carboline in industry organizations (e.g., NACE/AMPP, SSPC) and stay current on industry trends

• Support regional sales strategies and key initiatives, including TAM and Managed Services (advanced level)

• Champion company safety, quality, and compliance standards

• Sales & Technical Support: 

  • Serve as a technical expert for assigned product lines, supporting sales efforts and customer engagements

  • Partner with Sales to deliver presentations, provide system recommendations, and support field opportunities

  • Train sales teams, customers, and specifiers on product performance and best practices

  • Collaborate with Sales, R&D, and Marketing on product development, improvements, and positioning

• Problem Solving & Issue Resolution:

  • Troubleshoot product and application issues, partnering with Sales to investigate and resolve concerns

  • Document findings, communicate insights to internal stakeholders, and support corrective action

  • Conduct job site inspections as needed (level-dependent)

  • Track and drive timely resolution of technical service reports and open issues

     

Who We Are: 

Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously. 

Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM’s market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you. 

What We Offer: 

We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment