Senior Manager, Business Advisory Services - Automation Builder

JOB SUMMARY

 

 

The Senior Manager, Business Advisory Services is a key member of the U.S. & Canada Consumer Operations Business Advisory team, reporting to the Senior Director, Business Advisory Services. This person is responsible to serve as an automation builder; designing, building, and deploying low‑code/no‑code workflow solutions that reduce manual effort, streamline operations, and unlock revenue‑generating impact across the continent. This role works closely with partners across Global Consumer Operations, Digital, iT, Brand, and Field teams to turn business needs into scalable, sustainable solutions built on Microsoft Power Platform, Copilot Studio, and related tools.

 

 

This position requires a unique blend of industry understanding, technical aptitude, and entrepreneurial curiosity. The ideal candidate brings experience working in an operational, field‑connected environment, and is comfortable navigating layered structures, diverse stakeholders, and cross‑functional decision‑making. The Senior Manager will work with autonomy, manage a focused backlog, and prioritize solutions that help grow top‑line performance and unlock value for our hotels and internal teams.

 

CANDIDATE PROFILE 

Education and Experience 

 

Required

• 4-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major AND

• 4+ years of relevant professional experience, demonstrating progressive career growth and a pattern of exceptional performance 

  OR

• 6+ years of relevant professional experience, demonstrating progressive career growth and a pattern of exceptional performance

Preferred

• Experience with low code/no code development (e.g., Power Apps, Power Automate, SharePoint, Dataverse, Power BI).
• Familiarity with Agile methodology, logic-based problem solving, and workflow design.      Strong analytical, problem‑solving, and workflow‑mapping skills, with curiosity to identify and automate business problems.

                   

CORE WORK ACTIVITIES 

 

• Design, build, test, and deploy automation solutions using Microsoft Power Platform, Copilot Studio, and other integrated tools
• Partner with business stakeholders to gather requirements, map workflows, and assess feasibility
• Maintain and groom a prioritized backlog of automation opportunities aligned to strategic priorities
• Document business processes, solution architecture, data models, and deployment plans
• Implement automations that drive revenue enablement, organizational clarity, and stakeholder experience
• Lead intake discussions and facilitate cross‑functional prioritization across multiple business partners
• Translate operational needs into clear technical designs and actionable user stories
• Provide technical thought partnership on possibilities, trade‑offs, scalability, and reuse
• Build strong relationships across Consumer Operations, including Revenue Management, Sales, Marketing/Digital, and Field teams
• Apply data security, privacy, and responsible development practices in all builds
• Ensure solutions follow enterprise guidelines and are designed for long‑term sustainability
• Establish lightweight governance, standards, and naming conventions to ensure quality and consistency
• Operate with high autonomy, delivering high‑quality work with minimal supervision
• Contribute to a collaborative environment with a small team of builders and a data scientist
• Share learnings, reusable components, and best practices to accelerate the team’s collective capabilities

 

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disabilit