Laboratory Assistant

Job Description

Job Description

Stillwater Medical Group

Position Name: SMG Lab Assistant

Department: SMG Clinics Laboratories Job Code:

Reports To: Lab Supervisor Status: Non-exempt

Date Written or Revised: July 2019 Approved By:

Position Scope:

Responsibilities include: Perform Laboratory procedures according to established clinic guidelines and other relevant regulations. All programs and activities are designed to support the short and long term mission, goals and objectives of the Stillwater Medical Group. This position is expected to support the mission, goals and objectives of the Stillwater Medical Group.

Qualifications

Education:

Licenses, certification, or registration which indicate attainment of a recognized level of competence and which meet Federal, State, or local requirements and are required for employment.

• High school diploma or G.E.D.

• Phlebotomy Certification preferred.

• Current CPR certification preferred.

• Medical Assistant program preferred.

• OSHA Training

Skills required:

• Advanced organizational skills

• Excellent verbal and written communication skills in English

• Proven ability to manage multiple priorities daily.

• Knowledge of health care field

• Skill in performing assigned tasks appropriately; tact and diplomacy in interpersonal interactions

• Ability to learn and retain information regarding patient care procedures; to project a pleasant and professional image; plan, prioritize and complete delegated tasks; demonstrate compassion and caring in dealing with others; apply written instructions and standardized work practices; communicate clearly; and establish and maintain effective relationships with staff, patients and families.

Experience required:

• A minimum of one year customer service experience preferably in health care setting

• Proven ability to manage multiple priorities daily

Computer proficiency:

• Basic computer skills

• Keyboarding skills

Essential Functions:

A. Effectiveness Factors

B. Customer Service and Teamwork

C. Job Specific Functions

DE. Physical Factors

Duties & Responsibilities:

A. Function: Effectiveness Factors

1. Maintains confidentiality by handling confidential material in a responsible and discrete manner.

2. Exhibits professional conduct in interactions with patients, other staff and outside vendors.

3. Problem solves effectively by using sound judgment and taking appropriate action.

4. Communicates effectively by:

1. sharing information that others need

2. being direct, honest and constructive

3. listening and asking if not understanding

1. Takes responsibility to maintain and enhance job related competence by

1. Identifying problems in work area and seeking solutions utilizing appropriate resources at all times

2. Assumes responsibility for self-development and growth by attending appropriate educational opportunities and department meetings

1. Maintains knowledge of SMG operations, policies and procedures through participation in training, department meetings, and in-services.

2. Manages time effectively b