Patient Access Training Specialist

The Patient Access Training Coordinator is responsible for establishing training programs for all employees with Patient Access roles/duties. 

1. Education/Training Programs
   1. Create and maintain all documentation of training materials.
   2. Maintain training schedule for new hire training and continuing education of employees.
   3. Conduct baseline competency testing, post training competency testing, and new hire course training.
2. Quality
   1. Assess employee low performance scores to determine training needs and implement appropriate training to ensure success.
   2. Create a monthly QA process of employees.
3. Other Duties as Assigned
   1. Performs other duties as assigned.

• Experience - Minimum of 2 years of teaching or training experience
• Education - Bachelor's Degree
• Special Skills - Multi-tasking and critical thinking skills; professional appearance, good communication skills, dependability, flexibility, teamwork