Vice President, Solution Engineering, Commercial Solutions

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Vice President, Solution Engineering, Commercial Solutions

Role Overview

Are you passionate about solving problems? Do you have a keen eye for the ‘art of the possible’ and enjoy crafting innovative solutions for customers? If so, come join our global product team within Mastercard Commercial Solutions to help shape our future!

This is a newly created role focused on providing technical solutions consultancy and development support for customers as well as internal stakeholders implementing different Mastercard products and services. In addition, this role will seek to drive opportunity analysis and proof of concepts with emerging technologies. Our customers include Issuers, Corporates, FinTechs, and Platforms serving buyers & suppliers in the B2B and T&E space. Our internal stakeholders include global & regional product managers, architects, and engineers across business units.

Primary Responsibilities

• Gain deep process and technical knowledge of customer and stakeholder pain points/ needs in the payments and adjacent value chain. Evaluate solution options and propose recommendations on how the needs can be best served via relevant best of breed products or services.
• Lead a small but mighty team of solution engineers.
• Identify opportunities for product enhancements and process improvements.
• Lead end-to-end solution design across functional areas when required for new business requirements.
• Collaborate with product owners, architects, and development leaders to help iterate, prioritize, and execute.
• Document and share best practice knowledge for new solutions. Regularly communicate new features and benefits to partners, customers, and other stakeholders.
• Monitor the competitive landscape and new technologies. Proactively assess opportunities for integrations that may add value to existing products or entirely new offerings. Develop proof-of-concept projects to validate and market test.
• Understand regulations and localization needs impacting our business, establish foundational global implementations.

All about you

• Hands-on experience with building and scaling software products & solutions
• Solid understanding of the payment (card as well as non-card) ecosystem, end-to-end flows, and different entities & roles. Ideally, prior experience in Commercial/ B2B payments arena.
• Natural ability to provide cross functional leadership, motivate and mentor teams in a matrix environment.
• Entrepreneurial attitude, excellent communication skills, and a customer experience focused mindset.
• Strong relationship building skills and highly collaborative; excellent listening skills and facilitating & guiding senior executives/colleagues.
• Intellectually curious, stay abreast of emerging technologies, trends, risks and opportunities.
• Highly analytical, able to solve complex and ambiguous problems.
• Strong oral and written communicator, able to communicate vision, thoughts, ideas, and solutions to different audiences.
• Masters in Technology Product Management, Computer Science or equivalent educational background.

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is