CHILD PROTECTIVE FIELD SUPPORT ANALYST - 60052034

Requisition No: 850410 

Agency: Children and Families

Working Title: CHILD PROTECTIVE FIELD SUPPORT ANALYST - 60052034

 Pay Plan: Career Service

Position Number: 60052034 

Salary:  TBD per DCF Salary Policy 

Posting Closing Date: 04/18/2025 

Total Compensation Estimator Tool

Child Protective Field Support Analyst

Department of Children and Families

 

Lee, Charlotte and Collier Counties

 

 

Current employees will be compensated in accordance with the DCF salary policy.

 

 

The primary focus of the “brain” will be to review investigations received through the Florida Abuse Hotline in order to ensure that critical information is provided to the Child Protective Investigator (CPI) and Child Protective Investigator Supervisor (CPIS) during the course of the investigation and to assist in identifying and facilitating the collection of any information that is needed to ensure critical information is assessed. The purpose of the Pre-Commencement consultation is to facilitate critical thinking with the CPI and CPI Supervisor regarding information collection, assessment of parental protective capacities, safety planning, and safety determination. In the event that additional information is identified during the Pre-Commencement and/or follow up consultations, the “brain” will request and review any records pertinent to the assessment of the family. The “brain” will also be responsible for coordinating appointment that impact the assessment of the family such as Child Protection Team and/or referrals to service provider. During the investigative process, the “brain” will meet with the CPI, the CPI Supervisor, and as needed or required by policy, code or statute, the Operations Program Administrator to elevate concerns based on record reviews or additional information received. The “brain” will be co-located with Investigative staff to support a minimum of two (2) CPI Investigative units, however, will report directly to Family Safety Program Office in efforts to ensure trends and observations of investigative practice and case reviews are incorporated into ongoing Training and Quality Assurance activities.

 

Observe and document investigator casework activities in providing protective investigations, assessment of service needs and referrals to service providers.

 

Reviews casework, assessments and safety plans with investigators, and provides consultation and direction to ensure appropriateness, clarity, quality, thoroughness and proper documentation.

 

Provides real-time support/guidance by reviewing documents and assessments for the file (random and scheduled) during investigative activities conducted by CPIs to provide a comprehensive understanding to what the information, documents, assessments mean. Assists CPIs in determining and facilitating appropriate service referrals and supports during the investigative process.

 

Assist in providing guidance to investigators by coaching, motivating, modeling and providing other mentoring initiatives.

 

Coach and assist CPIs with documenting aspects of investigations (i.e., chronological entry of case summaries), in which support was provided to investigators, by updating the appropriate information systems.

 

Collaborates with CPI staff related to the evaluation and analyzation of information in order to support decision making.

 

Serves as member of leadership team respo