Job Description Summary

The IT Business Partner – Quality serves as a key liaison between the Global Quality organization and IT, supporting the execution of approved business and technology strategies through effective delivery of technology solutions. Reporting to Technology and Global Services (TGS) leader, this role focuses on translating Quality business needs into well‑defined IT initiatives, coordinating solution delivery, and ensuring alignment with BD enterprise standards, governance, and compliance requirements.

This position operates as a senior individual contributor, influencing through expertise, collaboration, and execution excellence within a regulated, global environment.

Job Description

We are the makers of possible 

 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Key Responsibilities

Business Partnership & Execution

• Partner with Global Quality stakeholders to understand business requirements and translate them into clearly defined technology initiatives aligned with approved strategies

• Serve as a primary point of coordination between Quality teams and IT delivery, product, and platform teams

• Provide input and recommendations to senior leaders to support decision‑making, escalating risks, dependencies, and constraints as needed

Technology Delivery & Product Support

• Support delivery and lifecycle management of assigned Quality technology solutions within defined scope and governance

• Coordinate with Product Owners, Platform Leads, and delivery teams to ensure solutions are implemented in accordance with enterprise roadmaps and standards

• Ensure technology solutions support key Quality processes such as Complaint Management, Field Action, Document Management, and other regulated process and applications

Program & Project Management

• Lead or support execution of approved programs and projects, including planning, delivery coordination, stakeholder communication, and change management

• Track progress, dependencies, and risks, ensuring timely escalation and resolution

• Support benefits realization tracking and post‑implementation reviews to ensure outcomes align with approved business cases

Compliance & Quality Systems Enablement

• Ensure technology solutions are delivered in compliance with applicable Quality and Regulatory requirements (e.g., cGxP, 21 CFR Part 11)

• Support system documentation, validation activities, testing protocols, and audit readiness in alignment with BD Quality standards

• Collaborate with Quality and IT partners to support continuous improvement of regulated systems and processes

Collaboration & Continuous Improvement

• Collaborate with other IT Business Partners to promote integrated, non‑siloed solutions

• Identify opportunities for process improvement, standardization, and optimization within assigned scope

• Contribute to knowledge sharing and best practices across the TGS and Quality communities

Required Qualifications

• Bachelor’s degree or equivalent combination of education and experience

• 6–8 years of experience supporting technology solutions in Quality, Regulatory, or other regulated business functions

• Experience working in a medical device, pharmaceutical, or similarly regulated environment

• Working knowledge of Quality and Regulatory standards (e.g., cGxP, 21 CFR Part 11)

• Experience with system development lifecycle activities, including documentation, testing, and validation

• Strong project and program coordination skills

• Excellent communication and collaboration skills, with the ability to influence without direct authority

Preferred Qualifications

• Experience with Quality management systems such as TrackWise, SAP, Siemens, LIMS, or similar platforms

• Familiarity with P