Jobs and Careers

Field Service Technician - Printing and Process Specialist

Parsippany, United Statesfull_timeVerifiedPosted 16 Oct 2024

About the role

Field Service Technician - Printing and Process Specialist

BNA - Bobst North America Apply now Bobst North America named to Forbes Best Midsize Employers List 3 years in a row! Do you want to be a part of a Global organization within the packaging industry? Did you know that around half of the packaging used today has been touched by a BOBST machine? BOBST is one of the world’s leading suppliers of equipment and services to packaging and label manufacturers in the folding carton, corrugated board and flexible materials industries. Join our highly qualified team and together, let’s shape the future of the packaging world.

At BOBST we put customer service at the heart of everything we do, and we are looking for a new team member to join us to provide world class service for world class machines.
The Printing & Process Specialist is a highly skilled technician whose primary focus will be to assist Bobst and the customer in efforts to develop training to implement, coordinate and execute methodologies which support customer satisfaction. The Printing & Process Specialist will provide outstanding customer service; enhance client relationships; and provide suggestions for process and product training improvements.

They will be able to analyze current production processes to identify areas for efficiency improvement, work with the customer to optimize the use of production equipment and streamline operations and suggest modifications or upgrades to enhance equipment performance and reliability.

90% TRAVEL REQUIRED – Candidates must have flexibility to travel extensively throughout US and Canada. Ideal candidate located within 1 hour from a major international airport.

Principle Responsibilities:
Machine Service (electrical & mechanical), including the repair and installation of new machines, relocation of existing equipment, customer training, preventative maintenance, ordering parts necessary to perform installations and repair, troubleshooting problems and proactively recommend the necessary service and maintenance programs Key Skills & Attributes:
This role is perfect for you if you have had prior experience in –

Minimum 5 years’ experience in the packaging industry or finishing converting industry working as a trainer in Flexographic printing.
Have expert-level knowledge in both mechanical and electrical processes.
Traveling to customer sites to provide hands-on technical support and training.

To be considered for this role, candidates should have –

Strong analysis skills and attention to detail
Independent, responsible work style
Strong communication and interpersonal skills
Ability to multi-task in a dynamic environment
Fluency with metric system

Education:

Technical school or college related to Technology Science, Industrial Engineering, Electrical Engineering, Mechatronics Engineering

For more than 130 years, and over 50 countries, BOBST has always been at the forefront of innovation and we want to accelerate connectivity, digitalization, automation and sustainability to make packaging better than ever.
BOBST is one of the world’s leading suppliers of equipment and services to packaging and label manufacturers in the folding carton, corrugated board and flexible materials industries. Join our highly qualified staff and together, let’s shape the future of the packaging world.
Apply now