Sales Operations Data Processing Associate

Company Description

IDIQ is an award-winning company looking for talented individuals to join the team. We are passionate about fostering your unique skills, supporting your career goals and creating an exceptional work environment while providing outstanding solutions that our members trust.

As one of the fastest growing companies in the United States with consecutive spots on the prestigious Inc. 5000 list, we provide award-winning services and a positive work environment. Our IdentityIQ® and MyScoreIQ® brands feature credit report and identity theft monitoring, and our Resident-Link® brand focuses on positive rent-payment reporting to the credit bureaus.   

We offer generous benefits such as paid vacation time, paid volunteer leave, health insurance, employer-match 401(K) contributions, continuing training opportunities and more. We also provide our staff with unending free coffee, relaxation rooms, game rooms and company events.

We value innovative thinking, excellent communication skills, on-your-feet problem-solving and a penchant for team collaboration. In this role, you are an integral part of our company’s success, helping create innovative solutions that serve our members’ needs.

If you are looking to join a growing company and work among talented peers, we encourage you to apply today!

Job Description

The Sales Operations Data Processing Associate is responsible for processing personal data according to specific instructions and procedures that are provided to them. This role involves securely receiving data from third party businesses or vendors, analyzing it to ensure accuracy and compliance with format requirements, correcting any errors, and managing data uploads securely, whether within the organization or externally. Key duties include, but are not limited to:

• Collect data, then analyze, clean, format and organize it to align with our company’s data specifications
• Input data accurately into databases, ensuring its integrity through comprehensive validation checks.
• Adhere to procedures that guarantee data accuracy, consistency, and validity through effective validation and cleansing processes.
• Implement IDIQ data and other security policies to safeguard data during receipt and transmission.
• Identify and address issues related to data quality, accessibility, and integrity to uphold high standards of data quality.
• Transform data into a usable format for analysis, utilizing various software tools as needed.
• Collaborate professionally with cross-functional teams and stakeholders as assigned, contributing to team objectives.
• Performs other job-related duties and responsibilities as may be assigned from time to time.

Qualifications

• Proficient in Microsoft Excel and skilled in database management.
• Strong capabilities with MS Office applications, including Word, Outlook, and PowerPoint.
• Prior experience in project management.
• Minimum 2 years of experience in a support role, assisting either customers or internal departments.
• Minimum 1 year of experience in project management or related fields.

Preferred Skill and Experience

• Advanced problem-solving skills.
• Familiarity with CRM systems and practices.
• Strong customer-focused mindset
• Established track record of reliability and good attendance.
• Demonstrated ability to quickly and proficiently understand and absorb new information.
• Ability to structure and process qualitative or quantitative data and draw insightful conclusions from it.
• Strong communication and cross-functional skills with the ability to engage, listen, and collaborate with internal departments and external stakeholders.
• Ability to be discrete and maintain confidential information.
• Ability to multitask with a high volume of tasks.
• High level of organization skills, attention to detail, and ability to prioritize and time-manage across multiple deadlines.

Additional Information

Position Details: This is a full-time, hourly position (40 hours/week). 

Pay: The pay range for this position if the work is a minimum of $26.00 to a maximum of $29.00 per hour based on a full-time schedule.  The actual compensation offer will carefully consider a wide range of factors including your skills, qualifications, experience, and location.  

Benefits and Perks: IDIQ makes available comprehensive benefits including 100% employee medical options, 50% dental and vision (for employee only, dependent coverage available). Other benefits offered include paid time off, life insurance, short-term disability, long-term disability, and a 401k program with employer match. We work in a casual dress attire environment. Enjoy friendly competition with ping-pong tournaments, po