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Director, Global Amex Partnerships & Enterprise Marketing

Hilton
United Statesfull_timeVerifiedPosted 11 Dec 2024

About the role

Director, Global Amex Partnerships & Enterprise Marketing (

Job Number:

 COR014X4)

Work Locations

: Hilton HHonors - McLean 7930 Jones Branch Drive  McLean 22102

***This role is based at our corporate office in McLean, VA***

This is your chance to be part of Marketing team that attracts customers to Hilton through strong storytelling, top-rated rewards, and unique customer experiences and partnerships. As a Global Amex Partnerships & Enterprise Marketing, you will support the team in increasing customer acquisition and retention, generate engagement through multi-channel marketing campaigns, and foster recognition of loyalty benefits. On the US Co-brand Product team reporting to the VP, Global Amex Partnerships & Enterprise Marketing, you will work on projects including increasing Hilton’s customer growth through strategically designed partnerships and campaigns and builds awareness for our industry award-winning Hilton Honors loyalty program. You will focus on growing customer acquisition and driving customer spend engagement and retention through Hilton direct channels such as the Hilton Honors mobile app, Hilton.com website, Email, Direct Mail, HGV, and Hilton reservation agents.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

  • Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
  • Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
  • Paid parental leave for eligible Team Members, including partners and adoptive parents
  • Mental health resources including free counseling through our Employee Assistance Program
  • Paid Time Off (PTO)
  • Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. 

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

  • Lead and elevate our Hilton partnership offers, aligning with the American Express Enterprise team to execute.
  • Responsible for all enterprise marketing offers & campaigns, including managing investment and budget.
  • Primary contact for Hilton customer servicing and call center key initiatives.
  • Manage all Hilton and American Express US Co-brand card agreements, ensuring contract adherence and SLAs are being met.
  • Drive advocacy for co-brand strategic objectives and garner support across the Hilton enterprise, including working closely with leadership across Technology, Finance, Hotel Operations, and Brand.

How you will collaborate with others:

  • Partner with cross-functional l

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Company

Hilton

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