Sales and Events Manager

As our Sales and Events Manager, you will play a key role in generating and managing group dining, private event, and special occasion business. From intimate private dinners to high-profile corporate receptions, you will be responsible for coordinating every detail with precision and poise. The ideal candidate is passionate about hospitality, highly organized, and adept at building strong relationships with clients and internal teams alike.

This position reports to the General Manager and works in close collaboration with restaurant management, culinary leaders, and the marketing team to uphold the brand’s standard of excellence while maximizing revenue opportunities.

Key Responsibilities

• Create an overall sales strategy and implement it, acting as an ambassador of the restaurant to promote private dining, special events, and group sales across corporate, social, and tourism segments
• Participate in cold calling and sales calls for catering, wholesale, buyouts, and events.
• Maintain sales volume and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
• Respond promptly to all incoming inquiries and RFPs with customized proposals, pricing, and availability
• Coordinate site visits and tours for prospective clients, presenting event spaces and dining options with professionalism and enthusiasm. Remain knowledgeable about the menu offerings and associated amenities and programs, including keeping a digital portfolio of past projects we have worked on and knowing the capability of our team.
• Prepare and track event contracts, invoices, deposits, and payments; ensure timely and accurate client communication throughout the booking process
• Maintain accurate and up-to-date contact lists, databases, and CRM records
• Build and nurture relationships with new and existing clients to generate repeat business and referrals
• Collaborate with the culinary team and front-of-house to communicate client needs, event timelines, and special requests
• Support marketing efforts by contributing to promotions, outreach emails, and newsletters targeting corporate and leisure markets
• Represent the restaurant at industry events and networking opportunities as needed
• Participate in weekly meetings and assist in long-term event strategy planning
• Stay well-informed about all restaurant offerings, menus, wine list, and special programming to properly advise clients
• Assist with setup and execution of onsite events as needed to ensure seamless guest experiences
• Ensure post-event follow-up with clients for feedback and future engagement

Qualifications & Experience

• Minimum 3 years of experience in sales, events coordination, or guest services in a fine dining restaurant.
• Experience managing group dining or private events is strongly preferred
• Familiarity with POS or event booking software; prior experience with platforms like Tripleseat, SevenRooms, or Galaxy is a plus
• Demonstrated ability to organize, prioritize, and manage multiple projects and timelines simultaneously
• Strong interpersonal and communication skills—both written and verbal—with a guest-first approach
• Ability to work effectively under pressure and in fast-paced environments with professionalism and poise
• Must have ServSafe Manager Certificate, SNHD Manager Card and Alcohol Awareness Card.

Physical & Availability Requirements

• Must be able to lift and move boxes or display materials