Field Service Engineer (Denver, CO)
AbbottAbout the role
JOB DESCRIPTION:
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:
Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with a high employer contribution.
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
We’re hiring a Field Service Engineer within our Molecular Division, based in Denver, CO. This is a field-based, remote role covering the Western states territory.
What You’ll Work On
- Provide field service support, including installation, preventive maintenance, calibration, and repair of molecular diagnostic instrument systems.
- Troubleshoot electromechanical and software-controlled systems through remote diagnostics and on-site customer visits.
- Ensure all service activities are accurately documented and compliant with Abbott quality systems and call management processes.
- Manage spare parts inventory and provide feedback on system performance and reliability.
- Collaborate with cross-functional teams and support customer engagements, including technical support, training, and demonstrations.
Required Qualifications
- Bachelor’s degree in Engineering, Electronics, Life Sciences, Molecular Science, or a related discipline.
- Ability to work with laboratory instrumentation and standard PC-based tools (e.g., MS Word, Excel).
- Excellent communication, organization, and customer service skills.
- Willingness to travel 75%+ and maintain a valid driver’s license.
Preferred Qualifications
- 2+ years of experience in field service supporting diagnostic or laboratory instrumentation.
- Demonstrated proficiency in diagnosing and resolving complex issues across electromechanical, software-controlled, and PC-based systems.
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