Associate Fleet Operations Specialist

Mission Statement: The Associate Fleet Operations Specialist supports the business to ensure the fleet is ready to be deployed and safe to operate on public roads. Reporting to the Fleet Management Supervisor, the Associate Fleet Operations Specialist communicates between Autonomous Vehicle (AV) Testing Operations, Test Engineering, and Engineering teams for daily utilization of AV Fleet resources. Key responsibilities include facilitating fleet readiness activities such as ensuring repairs, maintenance, and updates are conducted safely and promptly, along with keeping cross-functional stakeholders informed. This position requires strong communication skills, attention to detail, and a commitment to maintaining high safety standards and operational efficiency at all times.

 

What You’ll Be Doing:

• Input and track daily vehicle scheduling/rotation/planning in support of all fleet operations
• Perform maintenance work order creation, inspection documentation and logging
• Utilize Fleetio, Jira, Slack and various G Suite applications to support fleet operations 
• Review vehicle statuses, flag out of service units, assign and/or escalate work orders
• Multi-site logistics coordination scheduling vehicle pickups/drop-offs for service and repair
• Multi-site support of R&D/Test operations via pack/ship of hardware or special project equipment
• Multi-site inventory management duties such as stockroom/parts organization and supply orders
• Author, update, and maintain documentation/databases related to fleet readiness and repair
• Facilitate and create SOP’s, checklists, and internal service bulletins
• Document technical notes, flag real-time AV events, and support triage/resolution processes
• Incident response actions to include documentation, manual vehicle retrieval, and team coord/handoff (Legal, Safety, Calibration, etc.)
• Maintain in-vehicle camera monitoring systems via functionality verification and troubleshooting 
• Work with vendors to draft purchase requisitions for parts, repairs, towing, logistics, etc.
• Provide field support as needed for AV recovery
• Flexibility to work days, nights, and/or weekends
• Ability to pass a DOT physical 

 

What We’re Looking For:

• 2+ years of experience in the automotive industry or similar fleet logistics
• Ability to properly follow specific instructions and learn tasks quickly
• Ability to think logically/demonstrated problem-solving skills
• Strong and proven organizational/time management skills
• Strong communication and interpersonal skills
• Detailed-oriented mindset focused on safety
• Strong focus on continuous improvement 
• High degree of self-motivation
• Flexible and creative thinking
• Valid driver's license required

Physical Demands

While performing the duties of this job, the employee is frequently required to sit, talk, or hear. The employee is occasionally required to stand and frequently walk for long periods; walk; crouch; use hands to finger, handle, or feel; reach with hands and arms. The employee must occasionally lift and move up to 50 pounds.

 

Working Environment

The work environment is a temperature-controlled garage environment and uses various hand tools, power tools, diagnostic equipment, a manual pallet jack, binders, bungees, and straps, a computer, a telephone, and other office equipment as needed to perform duties.  The noise level in the work environment is typical of that of a garage. The employee may encounter frequent interruptions throughout the workday. While performing the duties of this job, the employee is occasionally exposed to various outside weather conditions, road conditions, and pedestrian traffic. The employee is regularly exposed to mechanical and computer parts. The employee is occasionally exposed to fumes and/or airborne particles. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

 

The salary range for this role is an estimate based on a wide range of compensation factors including but not limited to specific skills, experience and expertise, role location, certifications, licenses, and business needs. The estimated compensation range listed in this job posting reflects base salary only. This role may include additional forms of compensation such as a bonus or company equity. The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process. 

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