Jobs and Careers
AD
CNSA Access/Outreach Specialist - Charlotte – FT
Advocate Aurora HealthUnited Statesfull_timeVerifiedPosted 5 Aug 2026
💰 $60,000/yr($40,000/yr – $60,000/yr)
About the role
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
Work Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional holiday coverage as operationally required.
Pay Range:
$19.80 - $29.70Essential Functions
- Answers inbound and/or places outbound telephone calls as assigned and appropriately directs callers and ensures all calls are handled efficiently and in a timely manner.
- Schedules various types of appointments for physicians, advanced clinical practitioners, and other clinicians, and communicates any necessary instructions to the patient.
- Contacts patients by phone to remind of upcoming appointment(s), to ask follow up care questions, and to provide special instructions if needed. Cancels and reschedules appointments as needed.
- Takes requests for refills, labs and test results, if required. Assists with patient message call backs and prescription refill questions.
- Organizes, expedites and follows-up on any paperwork related to patient care.
- Opens, sorts and distributes mail, correspondence, transcription, lab results and diagnostic testing as as
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s