Sr Mainframe Technical Consultant

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Job Description:

Looking for a senior individual of the highest technical skill and experience in a broad range of mainframe infrastructure software.  Displaying a broad range of disciplines, environments, and best practices within the mainframe operations practice, or the individual may possess skills and highly technical experience in Broadcom Software mainframe products, e.g., SYSVIEW, OPS/MVS, NetMaster, Mainframe Application Tuner, etc., that is, a specialist of the highest technical caliber. The senior consultant provides assistance and recommendations to management and clients on infrastructure topics pertaining to the architectural design and development of applied systems and software services.  Additional capabilities in REXX, COBOL, or HLASM are required for this position to enhance product capabilities/exits.   Travel to client sites is required for this position.

Key Responsibilities

This position must be seen by the customer as bringing tangible value in terms of experience, knowledge, and expertise. This is achieved through a combination of broad real-world experience and IT industry-specific certifications. Overall, this position is responsible for delivering positive, quantifiable results for Broadcom, measured across five primary areas:

Customer Focus: Effectively and compellingly communicate Broadcom's key capabilities to address customer and partner needs

Financial Targets: Meet or exceed Broadcom's stated financial quotas and targets

Internal Business Processes: Demonstrate mastery of Broadcom's internal processes, systems, and support structure

Professional Development: Demonstrate high-level proficiency and skill

Leadership, Teamwork, and Planning: Collaborate with, and effectively run virtual team(s)

Customer Focus

• Assist the Broadcom Account Director, Solution Architect, and/or Partner Account Director in technically qualifying solutions and their benefits to customers and/or partners.
• Work closely with the account team and the customer or partner to gain a deep understanding of the customer's technology needs or the partner's offerings, and to architect a solution that meets them.
• Build relationships across customers' or partners' IT silos and offerings to understand, build, document, and share our knowledge of their infrastructure, challenges, and potential technical impact of planned projects.
• Understand and act as a valued resource early and often within the customer's decision- making process (e.g., during the idea or conceptual stages).
• Execute and/or coordinate complex product integration demonstrations and proofs of concept, tailoring them as needed to address the customer's specific needs and environment.
• Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom.
• Provide technical specifications and requirements documentation as necessary to support the proposed solution.
• Effectively position and present the benefits of Broadcom's solutions, specifically how they will support the client's technical and functional requirements.
• Provide technical leadership and oversight during Trials, Proof-of-Concept (POCs), complex demos, etc., as warranted.
• Ensure the technical requirements of the proposed solution are clearly communicated to and understood by the client, and that they meet the client's expectations.
• Effectively communicate Broadcom's key competitive differentiators, by solution as defined by Broadcom product groups.
• Foster and build relationships with customers and partners to develop references.
• Strive to constantly improve the quality of all customer interactions.

Primary Functions

■  Analyzes user and data requirements and provides related solution modeling and implementation.

■  Reviews proposed solution plans for Broadcom Software infrastructure products and related actionable results.

■  Evaluates solution design, upgrade, conversion from other infrastructure products, and implementation approaches.

■  Conducts hardware/software comparative evaluations as they relate to infrastructure solutions.

■  Technical solution trou