Senior Product Manager

Job Title: Senior Product Manager 

Department: Product Delivery 

About the Role: The Senior Product Manager is responsible for leading the development and execution of high-impact product initiatives that align with Unite Us’ strategic goals. Senior PMs own one or more complex product domains, driving the full product lifecycle from discovery through delivery and iteration.They will have continuous engagement with customers, end-users, or competitive analysis to inform the roadmap. They will connect product outcomes to business KPIs (adoption, retention, cost savings, revenue impact) by managing trade-offs and prioritizing projects that effectively balance business impact with user needs. Additionally, they will lead improvements in process, efficiency, and predictability of product execution and shape strategy within their domain and influence broader portfolio direction.
In this role, you will translate strategic objectives into actionable product initiatives, collaborating with engineering, design, operations, data, and go-to-market teams to deliver scalable, user-centric solutions. You will gather requirements, define success metrics, and use data and feedback to guide product decisions and post-launch iterations. Senior PMs also partner closely with clients, partners, and other external stakeholders to ensure products address real-world challenges, reduce administrative burden, and improve coordination of care. In addition, you will mentor junior product managers and help advance product management best practices across the organization.

What You'll Do:

• Define and drive the vision, strategy, and roadmap for one or more critical product areas with significant business impact.
• Measure against a goal and be accountable to achieve goals.
• Lead cross-functional initiatives that span multiple teams or domains, ensuring alignment with organizational priorities.
• Conduct deep user research, market analysis, and stakeholder engagement to inform high-level product strategy.
• Translate complex and often ambiguous problems into clear product requirements, epics, and user stories.
• Prioritize and manage the product backlog, balancing customer needs, technical feasibility, and business outcomes.
• Establish and track success metrics for product performance; use data to iterate and drive adoption.
• Act as the voice of the customer in leadership-level discussions, influencing prioritization and investment decisions.
• Mentor junior and mid-level product managers, sharing best practices and raising the bar for product execution across the organization.
• Contribute to the development of product management processes, tools, and frameworks that scale with Unite Us’ growth.

You’re a great fit for this role if:

• 6+ years experience as a Product Manager
• Demonstrated success managing full product lifecycles and delivering cross-functional initiatives.
• Strong analytical, communication, and stakeholder management skills.
• Strong experience working in an agile development environment. 
• Deep experience working with healthcare data and/or healthcare products (e.g., clinical data, claims data, EHRs, HL7, FHIR) and a strong understanding of the healthcare industry, including payers, providers, CBOs, and regulatory landscapes (HIPAA, interoperability requirements).
• Proven success defining and scaling workflow-driven platforms (e.g., intake, referral management, longitudinal care planning, task orchestration).
• Strong background in interoperability standards (FHIR, USCDI, Gravity) and API-first platforms, with experience driving integration strategies across healthcare and social care ecosystems.
• Demonstrated ability to translate complex user workflows and policy requirements into scalable, configurable, and reusable product capabilities.
• Strong experience working on cross-functional initiatives that span multiple teams or product domains.
• Track record of mentoring junior or mid-level product managers, and contributing to organizational product management best practices.

Our Mission:

Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in