Associate Director, Pharmacy Solutions Marketing

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Marketing

Job Sub Function:

Multi-Family Marketing

Job Category:

People Leader

All Job Posting Locations:

Titusville, New Jersey, United States of America

Job Description:

Johnson & Johnson Innovative Medicine is currently recruiting for Associate Director, Pharmacy Solutions Marketing, located in Titusville, NJ.

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

Johnson & Johnson Innovative Medicine is committed to raising the bar on the patient experience (Px). The Patient Engagement and Customer Solutions (PECS) organization - that will create more personalized, seamless, and supportive experiences for patients starting treatments across the J&J portfolio.

The Associate Director, Pharmacy Solutions Marketing will be responsible for executing on the strategy, design, implementation, and monitoring/optimization for programs in the pharmacy channel in assigned therapeutic area, Neuroscience. This includes the engagement of specialty pharmacies, partnership and fee for service programs, and data and technology agreements that support the needs of patients to start and stay on Johnson & Johnson Innovative Medicine therapies.

The role will partner to identify capabilities, partners, technologies, and innovative programming approaches that support patient engagement in the specialty pharmacy channel. The role must build and maintain strong working relationships with marketing, account management, commercial excellence, patient solutions, IT, finance, legal, healthcare compliance, and other business partners.

A Day in the Life

Every patient's healthcare experience is unique - shaped by personal experiences and beliefs, the presence or absence of support networks, provider and payer dynamics, and socioeconomic factors. For many patients, the decision to start or stop a treatment is overwhelming. J&J recognizes this, and wants to create an experience that is personalized, helpful, and hopeful.

The Associate Director, Pharmacy Solutions Marketing will support cross-functional teams with day-to-day responsibilities that include:

• Px Strategy & Design: Collaborate with assigned therapeutic area (Neuroscience) Px therapeutic area teams to execute on the pharmacy channel engagement plan and programming strategy to support in-office or home delivery models; Use market assessments, competitive landscapes, voice of customer, and industry trends to inform program design

• Operational Excellence: Use patient analytics, voice of customer, benchmarking, and compliance monitoring to support continuous optimization of program performance (KPI attainment, efficiency, cycle time); Partner with pharmacies to identify and deploy operational enhancements; Proactively share learnings and best practices within the Pharmacy Solutions team

• Account Management: Partner with national and local account teams to identify strategic partners and identify addressable gaps in patient experience; Influence priorities of account team; Support contracting efforts; Participate in quarterly business reviews with pharmacies

• Program Operations & Compliance: Accountable for program development and launch with pharmacies in accordance with regulations and internal policy, including approvals (legal, compliance, privacy), negotiation and contracting, and fair market value assessments

• Measurement & Reporting: Monitor KPIs that reflect patient needs and brand strategies; Present performance summaries, insights, and recommendations to Px therapeutic area teams

• Teaming: Collaborate with cross-functional business partners in a complex, matrixed e