Senior Systems Analyst (Revenue Services)

Salary Range:   $64,893 - $104,479

Purpose of Classification:

The purpose of this classification is to apply structured analysis, data modeling, and information engineering to design or develop information systems solutions for one or more complex, critical and major systems, as assigned and provide lead guidance.

Essential Functions:

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Leads and coordinates daily work activities of assigned co-workers; confers with supervisor to obtain direction regarding work assignments and priorities; organizes tasks in order to complete assigned work; monitors status of work in progress and inspects completed work; confers with co-workers, assists with complex/problem situations, and provides technical expertise; assists with training and instructing co-workers regarding operational procedures and proper use of equipment; and assists with supervision of co-workers by reporting employee problems and providing input on disciplinary action and employee performance evaluations.

Develops systems specifications; meets with County employees and managers, subject matter experts, system users, technical staff, and hardware and software vendors; gathers information, goals and objectives; determines system requirements; analyzes applications using relevant tools and techniques for system development; and oversees the development and maintenance of technical documentation.

Provides technical analysis, planning, and consultation; conducts analysis and planning to revise and update long-range information system plans, automation plans, and strategic plans; provides technical consultation to County employees regarding new initiatives, major systems, maintenance, analysis, and design efforts; and solves complex application problems.

Coordinates and works with vendors to develop and implement solutions to specific problems or to meet specific objectives; monitors vendor performance;  ensures contract deliverables meet requirements; resolves problems; prepares reports; and reviews/approves vendor payments.

Manages complex application systems; controls system configuration, data dictionaries, configuration options, and release cycles; develops and plans regression tests; manages the release of new or updated application modules; analyzes, plans, and documents changes to business processes and applications; and plans training.

Analyzes and manages reporting for project portfolio management, application portfolio management, and information technology performance metrics; and provides methodology consultation on projects as assigned.

Represents the department at interdepartmental meetings; and serves on Countywide information technology committees and workgroups as assigned.

Maintains an awareness of new applications, technologies, technical methods, trends, and advances in the profession; reviews professional publications, technical manuals, and websites to increase knowledge of network operations; and attends conferences, workshops, and training sessions as appropriate.

Minimum Qualifications:

Bachelor’s Degree in Computer Science, Information Systems, Information Technology, or related field required; five years of progressively responsible experience in systems analysis in a large-scale information technology environment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Specific License or Certification Required:  Must possess and maintain a valid Georgia driver’s license.

At DeKalb County Government, we enable career success by providing opportunities to thrive! Our culture is rooted in principles of collaboration, teamwork, and achievements. We foster a diversified and inclusive workforce, embracing a shared set of core values based on character, competitive spirit, relationships, and giving back to the communities where we live and work. This foundation is how we help turn jobs into careers.