IT Senior Systems Administrator (IT)

Are you interested in building the technical foundation of the worldwide transition to clean energy? Do you enjoy working with a highly motivated and talented team to support mission-critical services, hardware, and software? Voltus is growing our " Information Technologies - IT " team to help deploy, manage, troubleshoot, and enhance our internal/external Customer support platform.  Do you want to work for a fully remote organization?
We’re looking for a results-oriented IT administrator to manage our company's computer infrastructure keeping the confidentiality, availability, and integrity of the information and IT-related systems. You will upgrade and install hardware and software, perform troubleshooting to resolve IT issues and maintain our support services within the proper metrics.
To ensure success as an IT administrator, you should possess extensive experience in the IT field and the ability to optimize the performance of our IT infrastructure. An accomplished IT administrator will be someone whose technical expertise enhances IT system efficiency across company structures.

Responsibilities

• Construct and support guidelines and procedures in accordance with IT policies.
• Maintain integrity, readiness, and compliance with Information Systems.
• Support Service Desk team:
• Troubleshoot and diagnose incidents and problems escalated from Tier 1
• Identify root causes and update guidelines
• Coordinate end-user requirements with other Information System Owners
• Execute, Monitor, and Control Software patching.
• Execute, Monitor, and Control Data backup.
• Evaluate and review well-identified IS vulnerabilities in CVE periodically
• Conduct training sessions for Voltans.
• Periodically review information systems logs.
• Identify possible new tools for IT that ensure the Confidentiality, Availability, and Integrity of information.

Required Key Skills and Attributes

• 5 years of experience administering Google Workspace (formerly Google Suite).
• Computer science engineer degree or equivalent/related.
• 5 years of experience administering  IT systems.
• Experience administering mail servers such as Exchange or Gmail.
• 5 years of experience administering Azure, Active Directory, and Microsoft 365.
• Experience troubleshooting issues with:
• Windows OS Systems
• Mac OS  Systems
• Experience building security images (hardening) for Endpoints, and deploying computers.
• Experience managing and configuring Mobile Device Management tools (MDM). 
• Experience integrating different Information Systems.
• Experience administering patching tools ie. WSUS.
• Experience administering backup tools.
• Experience implementing IT governance in organizations.
• Writing and speaking skills.
• Experience creating/following IT metrics and KPI.

Preferred Key Skills and Attributes

• ITIL4 Foundation certification.
• Agile Project management studies/certification.
• Experience administering infrastructure AWS.
• Experience troubleshooting issues with:
• Android OS Systems
• Apple IOS systems

At Voltus, we are proud to be an equal opportunity employer because we recognize that a diverse organization begins with a diverse candidate pool. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, age, sexual orientation, veteran status, disability status, or marital status.