Deputy Senior Director of Behavioral Health and Wellness Services

JOB PURPOSE:

Reporting to the Senior Director of Health and Wellness Services (who also serves as the organization’s Chief Medical Officer), the Deputy Senior Director of Behavioral Health and Wellness Services will lead the strategic and operational execution of Behavioral Health and Wellness Service Programs across Endeavors.  This role serves as a key advisor to both the Senior Director of Health and Wellness Services, and the Chief Operating Officer (COO), providing insight on strategy, operational priorities, and business development opportunities. The Deputy Senior Director will be responsible for designing, launching, and managing innovative, high-impact programs that align with the organization’s mission to serve vulnerable populations in crisis.  The Deputy Senior Director will foster collaborative partnerships with internal teams, including counterparts in other Pillars and with the Regional Director for the Cohen Military Family Clinics, and external stakeholders at the local, state, and national levels to enhance visibility, secure funding, and drive advocacy efforts for health and wellness initiatives. This position requires a strong blend of business acumen, strong communications skills, including executive presence, and collaborative leadership.

ESSENTIAL JOB RESPONSIBILITIES:  

• Strategic Leadership and Program Oversight

In partnership with the Senior Director for Health and Wellness, provide visionary leadership and strategic direction for programs, including but not limited to: the San Antonio Health and Wellness Center, the El Paso Health and Wellness Center, Workforce and Family Resiliency Services, Long-Term Behavioral Health and Substance Use Disorder Treatment, and Community Wellness Programs that support the delivery of health and wellness services to vulnerable and underserved populations.

• Operational Management

Direct and manage all aspects of program operations, including service delivery models, staffing, logistics, performance measurement, project management, and continuous improvement.  Ensure programs meet or exceed Key Performance Indicators (KPIs) and comply with all contractual, regulatory, and accreditation standards.

• Financial Stewardship

Develop and manage budgets for its programs. Monitor and communicate program performance, address issues, and proactively conduct risk assessments and mitigation planning to ensure financial and operational sustainability.

• Revenue Cycle and Practice Management

Oversee practice management functions, including private payer billing, coding compliance, and accounts receivable management to ensure efficient and compliant revenue cycle operations.

• Business Development and Strategic Partnerships

Collaborate with the Business Development team and the Senior Director to identify and pursue funding opportunities, including grants and contracts, which align with HWS priorities. Cultivate strategic partnerships to expand the reach and impact of HWS programs. Particular focus on federal state and local opportunities.

• Cross-Functional Collaboration

Work closely with the Senior Director/CMO, support departments, and other senior leadership across Endeavors to ensure that infrastructure and support systems are in place to sustain and scale Health and Wellness Services across the organization.

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