Document Services Specialist - Jacksonville, FL

Job Summary
The Document Services Specialist is responsible for printing and shipping/receiving services for the CSX Network.  Responsibilities include ensuring print jobs are completed and shipped in a timely manner; mail and packages are received, distributed and shipped out appropriately and ability to prepare large scale mailings from set up to shipment.       

Primary Activities and Responsibilities
•    Prepare printing or digital equipment according to job specifications. 
•    Operate, troubleshoot/perform routine maintenance, cleaning, lubricating, making minor repairs and program print related equipment (e.g. large scale printer, folder/inserter, envelope printer)
•    Modify documents to create print-ready files (e.g. PrismaPrepare)
•    Perform mail merge, postage and stuffing functions to complete mailing requests.
•    Utilize various software to receive, process and complete work requests (e.g. SendPro, WebCRD) and manipulate data (e.g. mail merge, vlookup)
•    Complete offline finishing for printed products (e.g. cutting, folding, stitching and binding)
•    Sort incoming and outgoing mail as directed. 
•    Collect/distribute mail and packages.  
•    Ensure that paper, ink, and other supplies are properly stocked and ready for production.
•    Adhere to all safety and environmental protocols when operating within the shop.
•    Communicate with team members, supervisors, and customers to ensure work order meets expectations and deadlines, safety and security procedures.  
•    Sort incoming and outgoing mail; collect and distribute mail/packages.  
•    Educate customers on capabilities that offer cost savings and best meet their business needs.
•    Miscellaneous activities and responsibilities as assigned by manager

Minimum Qualifications
•    High School Diploma/GED
•    1 or more years of experience in mailroom environment

Preferred Qualifications
•    Associates Degree in Print Shop
•    3 or more years of experience in mailroom environment

Knowledge, Skills & Abilities
•    Ability to operate various design software and hardware; a natural ability to visualize design, dimension, scale, and the skills to generate solutions for challenging jobs and volume of work.
•    Strong written, verbal and interpersonal communication skills
•    Ability to work well in high-pressured environments
•    Ability to multi task and prioritize work
•    Ability to meet deadlines
•    Ability to work independently with minimal supervision 
•    Strong computer skills, including working knowledge of MS Office and e-mail
•    Self-starting with the ability to focus on task at hand

Job Requirements
•    Must be able to remain in a stationary position 50% of the time.
•    Frequently moves boxes weighing up to 50 pounds across office for various needs.
•    Constantly positions self to maintain and move documents
•    The ability to observe details at close range.

 

CSX is passionate about building a workforce that reflects the values and behaviors of ONE CSX. We are nationally recognized for our commitment to diversity and engagement, as well as our support for veterans and reservists.  CSX, based in Jacksonville, Florida, is a premier transportation company. It provides rail, intermodal and rail-to-truck transload services and solutions to customers across a broad array of markets, including energy, industrial, construction, agricultural, and consumer products. For nearly 200 years, CSX has played a critical role in the nation's economic expansion and industrial development. Its network connects every major metropolitan area in the eastern United States, where nearly two-thirds of the nation's population resides. It also links more than 230 short-line railroads and more than 70 ocean, river and lake ports with major population centers and farming towns alike. More information about CSX Corporation and its subsidiaries is available at www.csx.com. Connect with us on Facebook  X  LinkedIn  Instagram   YouTube

Closing Statement
At CSX, two of our five Guiding Principles are Valuing and Developing Employees as well as Operating Safely. We are committed to offering our team members the most competitive compensation and benefits package available, unlimited opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible. CSX is an Equal Opportunity E