Manager, Conference Production Project Management

Gartner is searching for a Manager to work on Gartner’s Global Corporate Events & Incentives Conferences. As a Manager, you will lead in delivering the planning, pre-production, and on-the-ground execution of multiple complex conferences and projects within Gartner’s Production Experience & Marquee Content Team. 

A successful candidate will thrive in a quick-moving environment with strong attention-to-detail.  In this role, the Manager will provide customer-centric production services and overall support at the highest level possible for our Operating Committee, senior leadership, clients and presenters. Strong understanding of live event content production (such as speaker content creation, show flow & asset management, overall look and feel, talent management) and live conference producing is essential.  The ideal candidate must have strong organizational skills, the ability to work & communicate flawlessly across multiple teams and cultures (both internally and externally) and be energetically driven to meet the needs of our clients and team.  This exciting career opportunity will provide you with challenging assignments and travel opportunities.

What You Will Do:

• Produce Sales Meetings, Town Halls, All Company Meetings, Incentive Events, and other conferences, leading the overall event from concept to completion, for both in-person and virtual experiences.
• Assist with managing  video asset creation, presentation graphics, backgrounds, etc.
• Collaborate with key stakeholders, from multiple departments, to support internal/corporate events and keynotes from inception through to delivery
• Create and manage all show documents (i.e., production schedules, shoot schedules, show flows, etc.) while knowing how and when to flag at-risk milestones
• Prepare, schedule & manage rehearsals and rehearsal schedules while thoroughly understanding the requirements of each venue and team
• Leveraging and initiating best practices to lead live conference content production Attend/lead pre-production and onsite global meetings, which may be out of normal business hours at times
• Guide key stakeholders through the process and become their trusted partner
• Communicate with stakeholders globally and collaborate with team on all requirements for onsite delivery assets including staging, scenic, graphics, audio, animation and all creative media components
• Prepare internal and external written briefing documents for clients, vendors, and team implementation
• Understand and uphold Gartner’s brand with all assets created, which includes managing creative partners and vendors accordingly
• Ability to lead offsite and onsite rehearsals with key stakeholders, which requires the ability to seamlessly partner and lead highly valuable relationships, such as C-Level management
• Oversee crew schedule and running order documents through pre-production and onsite
• Thoroughly debrief and document completed conferences and projects while focusing on best practices for continuous growth and improvement
• Participate in meetings with team and key stakeholders and track action items
• Highly skilled in handling multiple complex and concurrent projects
• Strong & professional written and verbal communication skills to external and internal audiences

Expected Results:

• Flawless client experience – continual understanding of attendees’ key priorities and map back to those metrics
• Build and maintain excellent working relationships
• Engagement and effective management of suppliers/global partners
• Exceptional operational efficiency
• To be successful in this role, domestic and international travel will be required.

What You Will Need:

• Bachelor’s degree preferred
• 5+ years of experience in related field and industry
• C-Level/senior leader experience required – communication, live event producing, content management, project management, etc.
• Video production and/or virtual event production preferred
• Virtual event platform backend experience preferred
• Agency experience desirable
• Project management experience required
• Highly skilled in collaborating with global stakeholders
• Beginning to end understanding of live conference speaker production and creative content creation
• Excellent interpersonal skills - team player who works well with others, together reaching challenging goals under very tight deadlines
• Client focused - superior customer service skills
• Excellent written and oral communication skills
• Strong time management skills and ability to multitask - high sense of urgency
• Effective organizational, project, team and time management skills
• Effective