Inside Sales Representative

Description

The Inside Sales Representative will focus on customer acquisition. This position involves cold calling new potential customers, customer business referrals, and leads. The Inside Sales Representative will provide prospective customers with all services offered and additional information as needed. They will work with the customer to create solutions for their needs and consult through the sales process. This position only performs the function of obtaining new sales. The Inside Sales Representative reports directly to the Director of Sales.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

SELL! Meet and exceed sales quotas in line with individual and company forecast.

•  Cold calling; making multiple outbound calls to potential customers.
•  Researching potential leads from business directories and web searches.
•  Qualifying leads from digital campaigns, references, tradeshows, etc.
•  Presenting and delivering information to potential customers.
•  Answering potential customer questions and follow-up call questions.
•  Tracking weekly, monthly, and quarterly performance and sales metrics.
•  Collaborate with sales team to identify and sales opportunities.
•  Maintaining CRM database with prospective customer information.
•  Ability to meet various KPIs as set by management.
•  Communicate with cross-functional internal teams (Customer Solutions and Marketing) to improve the entire customer experience.
•  Ability to adhere to PharmaLink’s branding policies and marketing strategies.
•  Participate in ongoing sales training.

OTHER JOB FUNCTIONS:

 Coach and train customers in the use of our software and services.

 Perform additional duties as assigned.

  BENEFITS:

• Medical, Dental, Vision, STD, LTD, and additional benefits
• 16 paid time off days in your first year of employment increases to 22 at 1 year.
• 401(k) matching

Requirements

REQUIREMENTS AND QUALIFICATIONS:

• Experience with phone sales & service, preferably B2B sales.
• Experience with CRM software.
• Experience delivering customer-focused solutions to customer needs.
• Sharp attention to detail.
• Excellent listening, negotiation, and presentation skills. 
• Strong verbal and written communication skills.

PHYSICAL REQUIREMENTS:

• Attend and participate in all sales related meetings and events as directed by management.
• Ability to work in an inside sales environment.