Store Area Supervisor

Company Description

efood is the #1 delivery service in Greece, working with more than 21.000 stores in 100 cities. We offer our users the opportunity to order anything they desire, wherever they are, giving them the option to pay by cash or card.efood is much more than a great place to work: it is an entire working experience that has its own set of core values: We care, We deliver solutions, We always aim higher. These values shape a single culture across the organization, guiding the behavior of every efooder and contributing to the successful implementation of the company’s mission.


efood is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description

Are you familiar with the retail industry?                                                         
                                                        
Do you know what it takes and means to offer immaculate experience in small retailers?                                                                                              
Our team is looking for the a results-oriented Store Area Supervisor to join us ! As part of a vibrant team you will ensure all operations are carried out effectively, keeping quality levels high and cost-efficiently.
                                                    
You'll support the store processes, ensure contractual agreements are honored and, at the same time, compliance standards are maintained fully. Also, you will dive into stores sales and financial data, P&L, KPIs and use them to improve store profitability & monitor the contracts and compliance of operating standards with the Franchisees/ Retailers                                                        
                                                        
What you'll do:                                                                                               

• Manage a portfolio of franchise retail stores according to retail standards and each one's plan while nurturing our relationship with the franchisees               
• Implement efficient processes and standards for the convenience store daily operations and foster across our culture of exceptional service                     
• Set a Sales & profitability plan in the area & stores of responsibility                
• Implementation of commercial agreements 100% store layout, product categories, approved product mix, planograms, promotions (execute merchandising with the Franchisee and store staff where necessary)              
• Achieve purchases plan/targets from approved suppliers                                 
• Implement the pricing policy for each store & monitor per-store retail KPIs
• Implement the Train the trainer model for the Franchise and their staff & monitor completion through records of training                                                 
• Support the whole process of new store openings end-to-end                      
• Ensure compliance of the Franchisee based on Franchise agreement            
• Contribute in the network growth with leads for new KCS (Franchisee’s leads, local info)                                                        
• Ensure all the necessary safety, security, quality standards and processes are followed                                                        

                                                        
What you'll need:                                                                                     

• At least 3 years of work experience as a Store Manager, ideally in the retail industry                                                         
• Bachelor's degree in Business Administration or related field will be considered a plus
• Proficient user of MS Office, especially MS Excel                                             
• Goal-oriented and passionate about sales - customer-centric approach
• Strong supervisory skills: approachability, energy, and enthusiasm for motivating and engaging others
• Excellent oral and written communication skills
• Ability to work well in a team environment and exhibit a professional demeanor

What we offer: 

• If you are happy, we are happy! That’s why we offer an attractive remuneration package for what you bring in!
• We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!
• We take care of you with Private Medical & Life Insurance from day #1 to keep you healthy and happy!
• We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You c