Jobs and Careers

Medical Receptionist (ZR_24371_JOB)

BruntWork

UKRemotefull_timeVerifiedPosted 19 Jun 2025

About the role

This is a remote position.

Schedule:

40 hours per week, 10:00 am to 6:00 pm, Hyattsville, MD, USA, Eastern Time

As a Medical Receptionist, you'll serve as the vital first point of contact for patients seeking healthcare services, playing a crucial role in connecting them with the medical care they need. This position offers the unique opportunity to make a meaningful impact on patient care by managing appointment scheduling through advanced EMR systems. You'll work directly with patients to ensure they receive timely access to medical services, making you an essential part of the healthcare delivery process. This role combines patient service excellence with healthcare technology, allowing you to contribute directly to improved patient outcomes and satisfaction.

Responsibilities:
Serve as the primary contact for inbound patient calls (90% of call volume)
Schedule patient appointments directly in the Athena EMR system during live calls
Provide real-time scheduling assistance to patients requesting same-day, next-day, or future appointments
Navigate and efficiently utilize electronic medical record systems for immediate appointment coordination
Interact professionally with patients to coordinate appointment times and availability
Deliver immediate scheduling solutions rather than message-taking services
Support clinic workflow by ensuring seamless integration with existing EMR systems

Requirements

Medical field experience strongly preferred
Registered nurse (High Priority but not required)
Experience with Athena EMR system highly preferred (or similar EMR/scheduling platforms)
Excellent communication skills for professional patient interaction
Ability to multitask effectively while maintaining accuracy in system navigation
Strong attention to detail for patient information management
Commitment to patient confidentiality and HIPAA compliance
Reliable internet connection and quiet workspace for patient calls
Availability to work full-time Eastern Time zone hours

Benefits

Independent Contractor Perks:

HMO Coverage for eligible locations

Permanent work from home

Immediate hiring

Steady freelance job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates, and the rate depends on your performance in the application process.

ZR_24371_JOB