Job Description Summary

All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations.

Job Description

About us:

Grid Solutions, a GE Renewable Energy business, serves customers globally with over 13,000 employees. We provide power utilities and industries worldwide with equipment, systems, and services to bring power reliably and efficiently from the point of generation to end power consumers. We are focused on addressing the challenges of the energy transition by enabling the safe and reliable connection of renewable and distributed energy resources to the grid. For more about GE’s Grid Solutions, visit https://www.gegridsolutions.com.

Why we come to work:

At GE Renewable Energy, our service teams keep our world moving. They’re adaptable, determined, and safety-focused, thriving in high-pressure situations. They’re the kind of people who dig deep for answers, work collaboratively with the right teams to drive solutions, and who sit back and smile when they know they have done a great job. As part of this team, you’ll be rewarded with autonomy and trust, a collaborative, supportive team, and the chance to be empowered and successful, every single day

Roles and Responsibilities:

The purpose of this role is to perform turnkey solutions for GE Monitoring and Diagnostic products.

This includes the installation/termination of all electrical conduit, SS tubing, power/communication cabling and mounting hardware from a high voltage transformer cabinet to the GE monitoring equipment.

This role will require delivering quality onsite and remote service and support to customers.

In addition, in this role you will:

• Perform installation and service work on state of the art transformer monitoring equipment

• Manage installation projects, coordinating with various customer contacts and internal GE Sales and Service teams

• Perform troubleshooting and fault finding to Printed Circuit Board (PCB) level

• Liaise effectively with customers in job planning, execution, follow-up and sales support, and internally with engineering departments, manufacturing, and Sales team

• EHS Environmental, Health & Safety (EHS) Leadership, conduct field work in compliance with applicable regulations and ensure accurate employee safety practices

• Act as a primary technical resource for on-site work and lead in resolving engineering and product issues. Providing technical direction to skilled labor while performing work on customer sites and equipment to assure the executed work reflects the quality standards and attention to detail that maintains a professional image both customer and GE Energy

• Provide installation and service direction on-site and remotely, including repairs, replacements, and rebuilds, for a range of equipment vintages, sizes, and application types

• Provide both external and internal timely, accurate, professional reports

• Provide, audit, and implement quality control requirements for on-site repair and upgrades in compliance with Engineering and Product Department standards

• Lead schedule details, project milestones, manpower requirements, quality issues, and tools/equipment requirements to the appropriate individuals

Required Qualifications:

• Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Field Services and Maintenance).

• Minimum of 1 year of basic experience in the Services & On-Site Services.

• Must be willing and able to travel 80%

Desired Characteristics:

• Strong oral and written communication skills.

• Ability to document, plan, market, and execute programs.

For US based candidates*

The base pay range for this position is 72,400.00 - 90,500.00 USD Annual. The specific pay offered may be influenced by a variety of factors, incl