Senior Product Designer, Clinician Experience

At Two Chairs, we’re building a world where everyone has access to exceptional mental health care. We’ve brought together a remarkable team at the intersection of clinical care, design, and technology to change the way people find therapists who can help them.  We’re united by our personal experiences with the mental health care system and a desire to build a better one for everyone. With that, we're excited and honored to have been recognized as a 2024 Great Place to Work and one of the 2023 Bay Area Best Places to Work.

Diversity, equity, and inclusion are the principles guiding how we build our business and teams. We encourage interested candidates from diverse backgrounds to apply even if they don't think they meet every expectation of the role.

Our Perks and Benefits:

To support you at work, we offer some fantastic perks and benefits that reflect our mission of self-care and support, including:

• Equity in a high-growth start-up 
• PTO program, including a Winter Office Closing: Christmas Day (Observed)  through New Year's Day
• Comprehensive medical, dental, and vision coverage
• One-time $200 Work from Home reimbursement 
• Annual $500 professional development stipend to support your professional development
• Annual $500 subsidized company contribution to your healthcare FSA
• Annual $500 wellness stipend to encourage and support a well-rounded and healthy lifestyle
• Paid parental leave
  
  

About the role

Design sits at the center of the Two Chairs experience. As a Senior Product Designer on our Clinician Experience squad, you’ll help redefine how clinicians deliver exceptional mental healthcare, infusing every moment of their Two Chairs journey with care and joy. This is an opportunity to use your product design chops to build a product that enables all people to access the effective, modern mental healthcare they deserve.

You’ll be joining a team of design craftspeople who are passionate about making a difference in mental healthcare — we’re all about building authentic empathy for our users, boldly reimagining their tools, and paving the way towards a better mental healthcare system. All while caring for every single pixel. Surrounded by smart, ambitious and caring cross-functional teammates, you’ll have the opportunity to partner across all disciplines, developing deep clinical partnerships and amplifying the clinical perspective through the research, design, and development of beautifully elegant UI.

You'll be responsible for building tools that enable clinicians at Two Chairs to operate at the top of their license by removing burden and offering them joy. You’ll use design to help make mental healthcare accessible to all.

Core Areas of Responsibility

• Shape our vision of the Two Chairs Clinician Experience. You’ll partner with product, engineering, and clinical counterparts to imagine and evoke a world where clinicians easily and joyfully deliver life-changing care, your vision will drive our roadmap and build momentum across the organization.
• Build your way towards this vision. You’ll design end-to-end journeys that help clinicians deliver effective mental healthcare, serving as an expert of product design craft and evangelist of design excellence. You'll collaborate closely with cross functional counterparts to design user flows, prototypes, and high-fidelity product features that support our business goals and serve our clinicians (while delighting them along the way).
• Thoughtfully consider your users in each design decision you make. You’ll be devoted to building empathy for their individual needs, consistently weaving their perspectives into your solutions, and always prioritizing diversity, inclusion, and representation in your work. You’ll bring empathy and intention to each design choice you make.
• Play a foundational role in designing and implementing the Two Chairs Design System. You’ll introduce new ways to leverage a modular design system while continuously evolving how our design language embraces our cross-platform experience. You’ll uplevel the product design toolkit to ensure every touchpoint feels cohesive, successful, and pixel-perfect. The Two Chairs digital products will grow to embody both your strategic points-of-view and aesthetic stamp.

Impact and Success Indicators 

Where you’ll make an impact in the first 90 days:

• Develop deep, collaborative partnerships with your design p