Market Leader - Bradenton, FL

Job Title: Market Leader

Primary Location: Lakewood Ranch - 8704 SR 70 E, Bradenton, FL 64202

Employee Status: full-time, salaried

Estimated Hours/Week: 38

Remote:  No

% of Travel for the Position: 15%

What You’ll Get: (note varied offerings based on role and hours) 

• Weekly Pay 

• Comprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and vision 

• Matching Health Savings Account Contributions, Dependent Care flexible spending account (FSA) 

• Retirement options like 401 (k) with company match and pension. 

• Paid time off: Vacation, Personal days, paid holidays, paid volunteer time, sick days, & flex time. 

• Tuition reimbursement 

• To see a full list of our benefit offerings – check out this helpful guide!

About this position: 

LMCU is looking for a Market Leader who is charged with developing high performing teams responsible for executing the strategic growth plans of the credit union. They have direct leadership for the Retail Branch team driving growth within their market ensuring service excellence and operational efficiency. This role has a strong focus on building and maintaining LMCU’s presence in the community, enhancing both business and member relationships, and leading the branch team to achieve established goals. The Branch Market Leader will be an advocate for LMCU's values, ensuring that service standards are met fostering a culture of collaboration and performance across all lines of business throughout the credit union.

What you’ll do: 

Growth

• Strategically drive growth by aligning team efforts with LMCU's objectives, fostering a performance-oriented culture focused on achieving results

• Create a consultative member experience by matching member needs with LMCU solutions, enhancing satisfaction and deepening relationships

• Represent LMCU’s brand and strengthen its presence in the community through intentional involvement in networking and community activities that align with LMCU’s foundational values

• Actively engage with business members, building and nurturing long-term relationships through education, proactive solutions, and personalized service

• Set and communicate clear goals for future growth, taking necessary actions to achieve desired outcomes and rallying the team toward these objectives despite challenges

• Hold both yourself and the team accountable for achieving the results aligned with LMCU’s vision, ensuring continuous progress and successful outcomes

• Align with business leaders across the organization sharing best practices leading to increased bidirectional referrals growing all lines of business

Leadership Development & Team Performance Management

• Motivate branch team members, inspiring trust by providing clear direction and coaching to encourage desired behaviors and outcomes

• Ensure we are executing strategies to exceed growth metrics to help more members achieve their dreams for a lifetime

• Continuously develop branch staff, ensuring they are aligned with service excellence and operational goals

• Hold branch staff accountable for adhering to LMCU’s policies, procedures, initiatives, and goals

• Champion teamwork and cooperation, creating a supportive and collaborative environment that fosters cross collaboration amongst all lines of business at LMCU.

• Drive continuous improvement of team performance through celebration and recognition of team milestones and success

Member Experience & Relationship Management

• Be strategically active in local communities generating new member acquisition and increasing market share

• Lead by example in promoting LMCU’s culture, holding team members accountable to our core valu