The Fed Busser/Food Runner - The Langham, Boston

About Langham Hospitality Group
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.
  The Langham, Boston is one of the city’s most historic hotels and one of the most iconic luxury hotels in the US. You will working with a passionate & talented Food & Beverage team to drive excellence in guest experience and the overall success The Fed Restaurant by delivering high standards in guest experience & colleague engagement while in alignment with the culture and values of Langham Hospitality Group. 

 

Key Responsibilities:

• Serves food per established procedures in a timely, efficient and friendly manner
• Stock station including: glassware, flatware, china and napkins 
• Greet guests, refill waters 
• Clear dirty dished/glasses from table after each course.
• Reset tables as necessary per established procedures
• Brew Iced Tea, Coffee, replenish bottled waters 
• Assist the kitchen in setting and breaking down service 
• Provide maximum levels of guest service while maintaining Langham Hotel standards
• Assist servers in polishing glassware
• Respond to guests requests appropriately, report comments to manager
• Provide maximum levels of guest service while maintaining Langham Hotel standards
• Report duty as scheduled by manager according to operating hours with flexibility
• Maintains cleanliness of each table in each section of the restaurant
• Maintain cleanliness of work area
• Complete assigned daily side work
• Additional duties not mentioned above may also be requested by supervisor
• Bring dirty linen to laundry and pick up clean linen
• Assist server as needed

 

Qualifications:

• Use verbal communication effectively to perform work i.e. speaking with guests, understanding guests, coworkers
• Make minor decisions requiring logical judgment, i.e. task sequencing
• Must have related previous experience in similar environment
• Demonstrate team playing skills at all times
• Have positive attitude and set example among colleagues
• Stand; reach; grasp; lift/carry up to 30 pounds; walk; kneel; squat/bend; push/pull
• React well and remain in control when working with high volume under pressure.
• Attend monthly department meeting and provided trainings.
• Must have full availability to work restaurants hours of operation
• Legally authorized to work in the United States.

 

For more information about the property, please visit: https://www.langhamhotels.com/en/the-langham/boston/