Eastern Controls - Business Development Manager - Field Services

Eastern Controls Inc., a manufacturer's representative partner of Endress+Hauser, Inc., is looking for a Business Development Manager to join their team in Edgemont, PA. In this role, you will be responsible for generating new opportunities and ensuring growth in the assigned territory for all their service and training offerings. 

 

Role + Responsibilties

Build and maintain relationships via continuous contact with prospective and current clients via phone, email, and other sales/marketing campaigns/promotions

Identify and establish relationships with key existing customers supporting current business activity.

Establish working relationships with the current Outside sales team, Traveling and setting up sales calls supporting the growth of service and training.

Consistently prospecting to identify new Contacts/Opportunities qualify and drive leads through the service sales pipeline. Telemarketing, cold calling, appointment setting and proactive engagement of your assigned service sales region.

Visit customers on behalf of Eastern Controls in the assigned territory for the specific purpose of driving incremental growth of service and Training.

Make joint calls with Outside sales and management team upon Request/Demand.

Engage in Service/Training discussions with customers. Differentiate ECI’s Service and Training capabilities from our competitors to meet customer’s needs.

Research and develop efficient methods of promoting the “Value Add” of ECI’s Service and Training capabilities.

Work closely with members of the Service/Training team learning what our capabilities, systems, processes, and rules of engagement are.

Keep management informed of all activity via CRM, including opportunities, communicating customer feedback on future developments, quoted, and booked sales. 

Remain knowledgeable and up to date on changes in our Service/Training offerings.

 

Quailification + Profile

Bachelor’s Degree or equivalent years in similar industry.

5 years of industry, manufacturer, rep, and territory experience is required.

Services background preferred.

Passionate, energetic, and fanatical about helping with customers’ needs.

Must carry a strong technical aptitude and curiosity.

Sales experience preferred. 

This position requires you to live in the territory: Eastern Pa, Philadelphia and the surrounding counties, South Jersey, Delaware 

Local travel is required. Occasional overnight travel may be required. 

 

Company Info 

For over 50 years, Eastern Controls has served as a trusted business partner for their customers by delivering technical excellence, outstanding service, and above-and-beyond support. It’s in their DNA. Eastern Controls works with customers in the Life Sciences, Power, Water & Wastewater, Chemical, Refinery, Food & Beverage, and other process-centered industries.