Clinical Manager - Neuro Orthotics

Certified Orthotist acting as a Clinical and Technical expert in the field of neuro orthotics focusing on clinical education of customers and internal staff and clinically supporting the custom fabrication of neuro orthotics to ensure high quality outcomes for treated patients.

Responsibilities:

Clinical Education

• Assist in developing the curriculum for Neuro Orthotics external education including practitioner courses, on-line learning, national assemblies, regional and state meetings and in-facility trainings following guidance from Fior & Gentz, Germany.

• Delivers high-level lectures and demonstrations on neuro orthotic products in multiple settings.

• Maintains relationship with relevant O&P practitioner education programs throughout the US by providing technical support through education and product introductions.

• Contribute to the development of training programs for internal staff in the Americas.

Custom Manufacturing

• Responsible for training and providing support to manufacturing team members for neuro orthotics.

• Provide design and technical support for custom orthoses produced in close cooperation with the Fior & Gentz team in Germany.

• Assist that the clinical processes/designs, including the application of CAD, are completed in a timely and cost- effective manner.

• Assist clinical design and provide technical support for custom products and central fabrication.

• Conduct quality assurance inspections on incoming and outgoing orders to ensure custom orthoses meet our high-quality standards.

Customer Support & Market Feedback

• Provide clinical/technical support to customers overseeing inquiries, feedback, and complaints.

• Supports quality programs to ensure positive outcomes and reduce product returns.

• Attends educational and professional workshops, reviewing professional publications and participating in professional societies.

• Collaborates with cross functional departments within Ossur and Fior & Gentz organizations such as Clinical Education and Marketing teams in Germany and Global Product Management. Assists the Neuro Orthotic team in the Americas with the go-to market strategy.

• Perform other duties as requested.

Qualifications

• ABC and/or BOC credentials and eligible for state licensure in Florida

• Minimum 10 years’ experience in Orthotics

• Self-motivated and dependable with excellent communication and interpersonal skills

• Ability to work well as a team member and with internal key opinion leaders.

• Must be customer, quality and results oriented.

• Ability to perform in a fast-paced environment and manage multiple tasks in an efficient manner.

• Experience with CAD software systems and the benefits of their use.

• Proficiency in mainstream applications; Word, Excel, PowerPoint, and Outlook.

• Excellent communication skills

• Ability to utilize current digital media networking and computer programs for the purpose of education and support.

• Superior problem-solving skills

The US base salary range for this full-time position is $90,343 - 115,860 + bonus + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Benefits we offer:

• Referral Bonuses

• Paid Sick and Vacation time

• We provide a flexible work environment to offer work/life balance

• 401(k) plan with company match

• Medical, dental, and vision insurance

• Wellness Program - Save up to 30% in your medical premiums

• Company Paid Life Insurance

• Affordable Short- & Long-Term Disability Insurance

• Affordable Accidental and Critical Illness Insurance

• 10 Paid holidays

• Give Back Program – Paid time off to Volunteer

• Tuition Reimbursement

• Ann