Lead Observability Platform Engineer
Capital OneAbout the role
Capital One is looking for an Observability Platform Engineer to join our Associate Experience Endpoint Engineering team. Our desktop endpoint platforms represent ~70,000 devices, and we’re seeking an expert on helping to create better visibility around those devices. The engineering role will be focused on working with our Windows and Mac platform engineering teams to build dashboards, monitors, perform and present analysis, create data ingestion strategies, and tell stories that represent opportunities for improvements with our user experiences on those platforms.
Responsibilities:
Work with partner teams to update configurations for our log collectors on our Windows and Mac endpoints
Work with stakeholders to identify, discuss and prioritize log ingestion strategies
Build complex dashboards that tell stories about the health of our endpoints, and identify opportunities for improvements
Create monitors that alert platform teams when changes to the environment may be impacting the health of devices and user experiences
Create reports that detail the performance of applications on our endpoints, and applications being considered for future deployment.
Assist platform teams with issue triage by providing complex data and log analysis where needed
Use data to tell stories to our senior leaders, help to drive vendor and product roadmaps
Help create processes and strategies that can validate changes in performance across operating system and product version updates
About You:
You have strong analytical and technical skills
You have the ability to foster collaborative, open, working relationships with technology groups and other stakeholders, including vendor relationships
You have demonstrated clear communication skills and ability to interact effectively at all levels of an organization, and to influence senior management and executives (Including translating technical information based on specific audiences)
You have strong knowledge of syntax structures for reporting languages, such as SQL or Opal, and good familiarity with parsing data.
Basic Qualifications:
High School Diploma, GED, or equivalent certification
At least 3 years of experience creating reports and building alert monitors
At least 3 years working with macOS and Windows platforms
Preferred Qualifications:
Bachelor’s Degree
3+ years of experience using alerting and monitoring tools to monitor fleet performance at scale, Aternity and Observe Telemetry tools preferred
3+ years of experience with Tableau, Snowflake, Elastic, databricks, PowerBI & log analytics
Experience in regulated financial services organization
Working knowledge of Cyber, Network, and Identity solutions
3+ years of experience of extracting data from Windows and/or Mac endpoints
3+ years of experience working within an Agile environment
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $164,800 - $188,100 for Lead Platform Engineer
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be r
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